Martin Honda

We had the most positive, professional, and friendly experience we've ever had at any place of business, let alone a car dealership. From the initial emails to arrange a time, to the moment we left the experience we've ever had at any place of business, let alone a car dealership. From the initial emails to arrange a time, to the moment we left the lot- the experience was what buying a car should be. This dealership should serve as the example to all car dealerships for customer service, workplace environment, and overall professionalism. Each person we interacted with seemed sincerely happy in their job and pleased to offer their assistance. I would highly recommend anyone I know to visit this dealership. The sales manager, Phil, was friendly and could not have been more willing to help us get a deal that worked for us as well as for Martin Honda. Clark, our sales representative, answered our questions about the various models, gave us a test drive, and never put any pressure on us to make a decision about our purchase. When we came back later the same day to purchase a car, Clark immediately acknowledged us despite being with other customers. Shari facilitated our trade-in inspection, and Mike helped by finishing up the paperwork. What great team work to provide the best car buying experience we've ever had!!! Thank you again!! More

The best salesman. Very honest, helpful and very friendly. It's a great asset to the dealer beacause his bilingualism. I'll recommend Mr. Pijuan to my friends. friendly. It's a great asset to the dealer beacause his bilingualism. I'll recommend Mr. Pijuan to my friends. More

MAGNIFICENT , AWESOME, JUST THE BEST !!!!!! I was in MAGNIFICENT , AWESOME, JUST THE BEST !!!!!! I was in last year at Martin Honda, met with Shari , took her advice on buying a new vehicle, although MAGNIFICENT , AWESOME, JUST THE BEST !!!!!! I was in last year at Martin Honda, met with Shari , took her advice on buying a new vehicle, although extremely satisfied with her and the dealership overall i left there and brought a car from somewhere else... WORST THING I COULD EVER DO!!!! Just recently this past December the car I brought from the other dealer started giving me problems and left me in a pinch. In a panic I thought of Shari Godwin, gave her call 20 minutes before she was scheduled to leave for the the day, and with no hesitation she picked up and told me she would wait for me to get there so she could assit me. I got ther 5 minutes before 4 , Shari came out to me gave a reward winning smile and said " fill this out ,and your late"we laughed and from that point a great relationship began I felt like i belonged.... Ms. Godwin worked her magic and god knows I needed a magic trick to help me and she got me a great deal on my 2013 Kia Optima , she went above and beyond ! I highly recommend Shari Godwin to EVERYONE, she is my sales consultant till the end!! THANKS SO MUCH SHARI Leon Cale More

We bought our 2013 Honda CRV on Saturday January 12, 2013. Shari Godwin went above and beyond our expectations. Shari was friendly, and helpfull. In a word she is Awsome. Bob & Barbara Laird 2013. Shari Godwin went above and beyond our expectations. Shari was friendly, and helpfull. In a word she is Awsome. Bob & Barbara Laird More

I started car shopping in 100 degree plus temperature. Dave Romanoski was extremely patient and willing to allow me to test drive the models that I was interested in, even though I explained that I was no Dave Romanoski was extremely patient and willing to allow me to test drive the models that I was interested in, even though I explained that I was not going to make my purchase that day. Because of his stress free attitude, I made sure that he was available, when I was ready to buy in December. He went over all of the operation details my new CRV. Everyone was really nice. The entire experience a really good one. I would most definately return to the Martin Dealership for my next purchase and would request Dave Romanoski to be my salesperson. More

I hate dealing with pushy salesmen. Andre was excellent and listening and sensing my needs and I never felt once that he was trying to make a sale. It was wonderful! I went in for an oil change on my o and listening and sensing my needs and I never felt once that he was trying to make a sale. It was wonderful! I went in for an oil change on my old Honda and just browsed. Andre listened carefully to my needs, was very relaxed and played along with my "not wanting to buy a car today". I ended up leaving with a car that I fell in love with :-) Since I was not prepared to purchase and needed to get my title from home and transfer all of my belongings from my old car, Andre followed me home to help me unload and get my title so that I did not have to make a trip back. They definitely put a smile on my face with the service. More

Shari Godwin was great to work with. She treated us with respect and courtesy. We had visited other dealerships and found her to relate to us. And when we took delivery of the car, it was on time, clean respect and courtesy. We had visited other dealerships and found her to relate to us. And when we took delivery of the car, it was on time, clean up and exceeded our expectations. We had taken the vehicle back on at least one occasion for Shari to explain features of our new vehicle that we may not have picked up on in the test drive. Shari is an asset to Martin Honda and we would have no reservation in dealing with her when considering future car purchases. As an aside other Martin Honda personnel from the receptionists, to service personnel and other sales personnel were very courteous. In the world we live in today, the concept of customer service seems to have been lost. However customer service at Martin Honda is a central theme of that dealership Cherry/Paul Shellenberger More

A previous staff member (Tarawa Cartwright) recommended Shari. We live in Lincoln, DE but since we knew Tarawa and he highly recommended Shari instead of going to Dover Honda dealer we decided to give Sh Shari. We live in Lincoln, DE but since we knew Tarawa and he highly recommended Shari instead of going to Dover Honda dealer we decided to give Shari a try even though it meant a longer ride. Shari was very informative and helpful. Even though we couldn't make our minds up right away and when we did, it was pass the time for her to be off but she stayed and made sure all of the paperwork was completed and done correctly. Because of her, we plan on returning again in the future. Respectfully, Michael & Henrietta Savage More

I had the great pleasure of buying a new 2013 Honda Accord today. This experience would not have been as fulfilling if it had not been for Ms. Shari Godwin. Sheri was awesome, she made me feel very com Accord today. This experience would not have been as fulfilling if it had not been for Ms. Shari Godwin. Sheri was awesome, she made me feel very comfortable, and she made me laugh:) She was very professional, and she was also very knowledgeable about the Honda and other vehicles. She made sure that I was sure what car I wanted, and she was very patient and understanding of my needs and my wants. I loved my experience, it was one that I will always remember. I am very proud and happy with my decision on buying a new Honda Accord, mainly because of Sheri. From the moment I walked into Honda she was extremely hospitable and offered superb customer service. There was not a moment that I felt mistreated or ignored when I was dealing with her. She asked all the right questions, and made my buying experience very smooth. I would recommend friends and family to her because she was great to me:) Thank God for Sheri, she is great at what she does:) More

We had a great experience, Shari was very nice and fun to work with! She has lots of personality and worked with us to get us the best deal she could. work with! She has lots of personality and worked with us to get us the best deal she could. More