Martin Honda

Buying a new car We stopped in at Honda to check out various cars as I had an expiring lease on a Ford. Bruce was helpful and friendly. I appreciated that I didn’t f We stopped in at Honda to check out various cars as I had an expiring lease on a Ford. Bruce was helpful and friendly. I appreciated that I didn’t feel pressured at all. When the day came to actually purchase, I felt prepared and comfortable with the car, my financing, and that the insurance was handled. All in all it was a great experience! More

Excellent Customer Service Jack Stewart gave us the best dealer experience we have ever had. He was laid back, listened to our needs and concerns as my husband is a 100% Service Jack Stewart gave us the best dealer experience we have ever had. He was laid back, listened to our needs and concerns as my husband is a 100% Service Connected Marine Vietnam Veteran on oxygen. He gave us the information we asked for and additional information to help us choose the right vehicle. Martin Honda was super efficient throughout the entire buying experience from Jack to the insurance broker to the warranty staff and finally the finalization of the contract. Everything went so smoothly, we felt no stress whatsoever. We have been loyal Honda customers for many years, but Martin Honda is by far the most shining star of all and Hack Stewart and all the rest of the employees we dealt with were highly experienced, cheerful, knowledgeable and efficient. This was the most seamless car buying experience we had ever had. Thank you Jack & Martin Honda! More

Great experience and sales support Their car inventory was great and the sales support is excellent. I went in with Internet pricing. While they did not match the lowest price I got, Their car inventory was great and the sales support is excellent. I went in with Internet pricing. While they did not match the lowest price I got, it was still close enough to be fair / close enough. More

Excellent car buying experience Shari helped make our CR-V purchase stress free. Her knowledge of the car buying process and friendly personality helped make us comfortable. Everyone Shari helped make our CR-V purchase stress free. Her knowledge of the car buying process and friendly personality helped make us comfortable. Everyone we met were professional and courteous. More

Excellent buying experience! Alex was superb handling all my concerns and questions. I had some specific things I was looking for and he helped me with the whole process. He's a Alex was superb handling all my concerns and questions. I had some specific things I was looking for and he helped me with the whole process. He's an asset to the dealership. More

Martin Collision Center Review I would not recommend Martin Collision Center, located at 298 E. Cleveland AVE. in Newark, DE. I took my Kia in for a repair to my drivers side door I would not recommend Martin Collision Center, located at 298 E. Cleveland AVE. in Newark, DE. I took my Kia in for a repair to my drivers side door in May 2019. Scheduling took three weeks and when I received the vehicle, I noticed swirl marks in the paint. In the sunlight, it looked terrible. I wrote to the dealer less than two weeks later "The 2017 Kia repair on the door is showing a lot of buffing circles, is that normal (I'm hoping not). Is this something that can be fixed?", I included a picture and they asked me to bring back the vehicle. They said that it could be buffed out with some polish. This was not correct information, another repair shop told me they skipped a step in the repair, using only one buff pad instead of two. When using only one buff pad on dark colored vehicles, it does not present well. Again, it wasn't done correctly and when I picked up the vehicle, no one was willing to get my car from the back lot and one of the employees actually said "I only do that for paying customers". Well, if you had done it correctly the first time, I wouldn't be here. Honestly, do you think I was to not have my car again for another day? I ended up taking to another collision center for repair and sent an email to Martin Collision and no response from them. I would not recommend this shop unless your insurance company has some sort of deal with them to guarantee the repair for life (or something to that affect). The best thing about this collision center is the new coffee machine they have. That's about it. More

quick & easy the whole process from looking online to actually purchasing was very easy and seamless. after submitting for a quote online I was contacted quickly a the whole process from looking online to actually purchasing was very easy and seamless. after submitting for a quote online I was contacted quickly and able to set up an appointment. the process of purchasing was very easy and everyone was a pleasure to work with. More

new car purchase Good salesperson to work with, fair deal on price, trade in. But TIME consuming to do the purchasing process -- should and could be a bit quicker. Good salesperson to work with, fair deal on price, trade in. But TIME consuming to do the purchasing process -- should and could be a bit quicker. More