Martin Honda

Coronavirus protective measures at Martin Honda Service are sketchy at best, I had hours to watch the lack of social distancing, improper or no use of masks while employees spoke with customers and drove t are sketchy at best, I had hours to watch the lack of social distancing, improper or no use of masks while employees spoke with customers and drove their cars. Although I had an early appointment, my car was put on hold for hours, waiting until a mechanic was available. No attempt was made to contact me to reschedule so I could wait safely at home. While transportation was provided to those who wanted to wait at home, there was no way to get a ride back when work was completed. The outdoor waiting area is hot, loud, and dangerous. Metal folding chairs set up in a few parking spaces in a dead-end between two long buildings of service bays. The narrow lane between is supposed to be one-way but it really isn't. It's a demolition derby of customers, employees, deliveries, and a lunch truck all jockeying for position with varying skill and confusion. Convenient for service advisors and uncomfortable and risky for customers. You don't want to know about the sanitary arrangements: one toilet in a mens room for all of the waiting customers. Cars are wiped down after service but then a valet will often drive the car again to park in a new location and fail to wipe it down. All in all, an epic fail. For many reasons this was the worst customer experience I have had in my long association with Martin dealerships and service. I feel as if I was needlessly put at risk, ignored, stressed, overcharged, and dismissed. If you must go, wait until the pandemic is over because Martin is Not Delivering right now. More

After all the upsetting things I have had to do after my accident, Walt and the rest of the staff who helped me. They got me back on the road accident, Walt and the rest of the staff who helped me. They got me back on the road More

My fourth Vehicle that I have brought from them ,always had good service and they have treated me right. I would like to thank Bruce for getting a vehicle I wanted had good service and they have treated me right. I would like to thank Bruce for getting a vehicle I wanted More

i had a very nice experience with Bruce Blake purchasing my 2020 CRV. He was patient answering my many questions, courteous and professional. It was great to work with a salesperson who made my car buying my 2020 CRV. He was patient answering my many questions, courteous and professional. It was great to work with a salesperson who made my car buying experience a nice one. More

We just purchased our 6th new car in four years from Martin Honda and there’s a reason we keep going back!! Michael Pijuan and Mr. Libetti have always made the process so easy and so painless!! Excellen Martin Honda and there’s a reason we keep going back!! Michael Pijuan and Mr. Libetti have always made the process so easy and so painless!! Excellent on communication, price and service! More

This dealership made this car buying/leasing decision very easy from beginning to end. Everyone was very professional and courteous. I will be back again. very easy from beginning to end. Everyone was very professional and courteous. I will be back again. More

I had a really great experience with Mark Tribuani. He was easy to work with and gave me a fair price on my new Honda. was easy to work with and gave me a fair price on my new Honda. More

Martin Honda has always treated me well. MARK went above and beyond to get me what I wanted. Y'all are the best! Thank you. and beyond to get me what I wanted. Y'all are the best! Thank you. More

We bought our first Honda CRV there about 14 years ago. That seems like a long time ago but retired people don’t put a lot of mikes in the car. My husband was very impressed with the service department That seems like a long time ago but retired people don’t put a lot of mikes in the car. My husband was very impressed with the service department More

Mark treated me with the upmost respect! He gave me my space, but was there ready to assist me when I was ready. Mark and the entire team was very professional. space, but was there ready to assist me when I was ready. Mark and the entire team was very professional. More