Martin Dodge Jeep Chrysler
Bowling Green, KY
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Dishonest I got a brand new car in 2015. It’s been in the shop constantly. They kept it for 30 days and then returned it. This past time they told my husband an I got a brand new car in 2015. It’s been in the shop constantly. They kept it for 30 days and then returned it. This past time they told my husband and they test drove it “around town three times” and couldn’t find an issue. We go pick up the car and it had only been driven 9 miles. The report they gave me also had the previous days date and an 8:36 am time stamp. They told my husband though that they worked on it for two days after that. All lies. I got a lemon and they are just waiting for my warranty to run out. JR the old manager told us if it were up to him I would have a new vehicle but that Chrysler would never allow it. He’s now no longer with the company. More
Above and beyond My salesman, Curtis, and the sales management people, went above and beyond to find me a car that would make a deal work. I wanted a particular pric My salesman, Curtis, and the sales management people, went above and beyond to find me a car that would make a deal work. I wanted a particular price, color, and equipment package. They did not have one in stock that fit the bill. They did not give up on the deal, and they worked for days searching other dealerships to find a car for me. They found it. The rest of the deal went smooth and easy once we found the car. Now I have the car I wanted, and at a good deal. I was pleased to find a salesman and a dealership that had such good follow through. They had to put a lot of effort into making this deal happen. It would have been easy to say, "Sorry we do not have what you are looking for", and then send me on my way. I will be happy to recommend Martin Dodge and Curtis when asked about my car and where I bought it. Alan More
Pleased with my purchase I was treated fair, the service I got was top notch, I would not hesitate to use this dealership again if they have the auto I desire I was treated fair, the service I got was top notch, I would not hesitate to use this dealership again if they have the auto I desire More
Truck running hot Problem fixed in a timely matter .dealer gave me a loner vehicle.problem was handled and rectified as promised .friendly and knowledgeable good people Problem fixed in a timely matter .dealer gave me a loner vehicle.problem was handled and rectified as promised .friendly and knowledgeable good people to deal with More
Great Dealership I do Not like buying vehicles. I’ve never had a pleasant experience so that could be the reason. If you go to this dealership, see Carlos Conn. He is I do Not like buying vehicles. I’ve never had a pleasant experience so that could be the reason. If you go to this dealership, see Carlos Conn. He is the best!! He will work hard for you and will do everything within reason to make it work. You will not find anyone better. Promise! Overall, the salesperson and the finance gentleman made my buying experience the only pleasant experience ever. Give them a try! More
Great service department Service department is busy so it is a little tough setting an appointment. They are courteous and the work I have had done there has been top notch. O Service department is busy so it is a little tough setting an appointment. They are courteous and the work I have had done there has been top notch. Only knock on Martin CDJR is their pricing. I have attempted to buy from them a few times and they struggle to compete on pricing. Note: I will drive a long way for a better deal. More
Urgent need for repair handled amazingly ! I had an issue with an ignition switch at 5:30 pm & could not be without a vehicle. Called Martin Jeep Service & they said we're open to 6pm bring it I had an issue with an ignition switch at 5:30 pm & could not be without a vehicle. Called Martin Jeep Service & they said we're open to 6pm bring it in. They gave me a loaner to drive & replaced switch at no charge because it was less than two years old / all before noon the following day. I have never been treated as well by any dealer. They removed all the stress & performed above my expectations. More
Happy customer since 2007 Jessica, the service advisor, is the best! I purchased my truck new from Martin over ten years ago and depend on their service department for all my Jessica, the service advisor, is the best! I purchased my truck new from Martin over ten years ago and depend on their service department for all my maintenance. More than just oil changes, they remind me when all recommended maintenance needs to be scheduled. They're also great with the unexpected and urgent repairs like an exploding brake cylinder. My Dakota has 235,000 miles and I plan on doubling or even tripling that with Martin service. They also do an excellent job taking care of my elderly mother and her Chrysler 300. More
Purchased a 2016 Jeep Wrangler Our salesman, Curtis Hockersmith, was very helpful and helped us get the vehicle we wanted for a great price. The general manager tried to get us to Our salesman, Curtis Hockersmith, was very helpful and helped us get the vehicle we wanted for a great price. The general manager tried to get us to finance the vehicle at the dealership and we almost left because he introduced that at the end of our negotiations. More
Breaking a midlife crisis I was looking for a new truck since my Camaro was getting impractical. They happened to have the one I liked. Got a good price and Maria in sales di I was looking for a new truck since my Camaro was getting impractical. They happened to have the one I liked. Got a good price and Maria in sales did a good job of getting me into it. More