Martin Dodge Jeep Chrysler

Air Bag Replacement I was there at 8 a.m. and left my truck for service. The courtesy car was ready and took me home promptly- the lady driving it was nice. They called w I was there at 8 a.m. and left my truck for service. The courtesy car was ready and took me home promptly- the lady driving it was nice. They called when repairs were completed and the driver came quickly and brought me back to get my truck.. the only negative was that I tried to call the Service Department and could not get through. Everything worked out well. More

AWESOME I have purchased 18 new vehicles in my life so far, From all over the country. But this dealership is the VERY BEST I have ever Experienced. From the I have purchased 18 new vehicles in my life so far, From all over the country. But this dealership is the VERY BEST I have ever Experienced. From the 1st person who answered the phone to my salesman, and everyone I met. These People ROCK. AWESOME. I will be telling everyone I meet that this dealer is the place to buy your vehicle. LOVE U GUYS. Sincerely Tim More

Repairs jeep Left Jeep at shop. Scheduled appt on Tuesday. When I called 2 days later, they had no evidence that I had an appt. yet they had my keys. They emailed Left Jeep at shop. Scheduled appt on Tuesday. When I called 2 days later, they had no evidence that I had an appt. yet they had my keys. They emailed me an appt. reminder. Then had the nerve to email me about a missed appt. when they had my Jeep and keys in their possession. More

Service department They went over my car found what was wrong and fixed it they were very polite and courteous they didn’t try telling me I needed something I didn’t They went over my car found what was wrong and fixed it they were very polite and courteous they didn’t try telling me I needed something I didn’t More

Had my 2014 chrysler 200 serviced They do good service most of the time but did have one incident that they didn’t put oil filter ring on the cap so it blew all the oil out and I was s They do good service most of the time but did have one incident that they didn’t put oil filter ring on the cap so it blew all the oil out and I was stranded on side of road for over 3 hours to avoid blowing motor up then after finally got it back to the shop right b4 they closing they didn’t want to give me no loaner had to see manager and argue another 30 min b4 I got one then got my car back the next day and it still had oil blown on the top of motor took it to clean myself they said didn’t hurt motor but I’m really not so sure if it did or not it does have a little jerk in the motor when excelerating that I just started noticing but other than this the buying process was great they took care of me More

Buying new vehicle Selena and her group were great to work with. She helped these two technology illiterate people get our phones set up and on our way. Thank you Selena and her group were great to work with. She helped these two technology illiterate people get our phones set up and on our way. Thank you More

Oil cooler replacement Replaced the oil cooler and all seems fine. Only complaint is that they left oil all over the engine from the leak and replacement. Service advisor wa Replaced the oil cooler and all seems fine. Only complaint is that they left oil all over the engine from the leak and replacement. Service advisor was nice. More

A very enjoyable experience The team at Martin made shopping for a new vehicle easy. Maria Burchett went above and beyond and stayed with us until we pulled off of the lot in our The team at Martin made shopping for a new vehicle easy. Maria Burchett went above and beyond and stayed with us until we pulled off of the lot in our new Jeep. Thank you again for the great customer service. More

I drove 4.5 hours for a reason- They are one of the few dealers that will make good on their word when it comes to trade and purchase numbers. I wouldn't hesitate to make the trip do They are one of the few dealers that will make good on their word when it comes to trade and purchase numbers. I wouldn't hesitate to make the trip down for a future purchase. More

Dishonest I got a brand new car in 2015. It’s been in the shop constantly. They kept it for 30 days and then returned it. This past time they told my husband an I got a brand new car in 2015. It’s been in the shop constantly. They kept it for 30 days and then returned it. This past time they told my husband and they test drove it “around town three times” and couldn’t find an issue. We go pick up the car and it had only been driven 9 miles. The report they gave me also had the previous days date and an 8:36 am time stamp. They told my husband though that they worked on it for two days after that. All lies. I got a lemon and they are just waiting for my warranty to run out. JR the old manager told us if it were up to him I would have a new vehicle but that Chrysler would never allow it. He’s now no longer with the company. More