Martin Dodge Jeep Chrysler
Bowling Green, KY
Filter Reviews by Keyword
By Type
Showing 319 reviews
Service was great!! Took my vehicle in for an oil change like I always have. Service department did a great job and at a great price! I highly recommend them! Took my vehicle in for an oil change like I always have. Service department did a great job and at a great price! I highly recommend them! More
SERVICE DONE I took my Ram 3500 in for a PCM update and it works great now. I did ask that none of the creature comforts be adjusted like the steering wheel, seat I took my Ram 3500 in for a PCM update and it works great now. I did ask that none of the creature comforts be adjusted like the steering wheel, seat position etc. but the heater was put up way higher than I like it. Other than that it was great. More
Excellent salesman & financial person! I just moved to Ky from Florida with a convertible sports car. I needed a practical vehicle for Ky & not the Florida beaches. My ultimate best salespe I just moved to Ky from Florida with a convertible sports car. I needed a practical vehicle for Ky & not the Florida beaches. My ultimate best salesperson was Drew & the best financial person, D J. I’ve never had anyone to help me like these 2 gentlemen. Thank you guys so much & blessings to you both. Sincerely, EKF 12/13/2018 More
Service was great, problem fixed. Went in for an oil change and warning light "A". Problem solved with a new battery. Stop Start works perfectly now. Before I could drive 200 mile Went in for an oil change and warning light "A". Problem solved with a new battery. Stop Start works perfectly now. Before I could drive 200 miles for the battery to charge and it wouldn't. More
xxxxing terrible I had to wait 5 day to replace a thermostat. I was told they couldnt confirm if the work was covered through warranty so I had to wait 4 days for this I had to wait 5 day to replace a thermostat. I was told they couldnt confirm if the work was covered through warranty so I had to wait 4 days for this. And I was given a rental through enterprise that I was told would be covered by Martin. In the end I had to pay $115 for the rental! I didnt ask for a rental! xxxxing terrible service. Cameron Mason More
First car purchase from dealership Carlos Conn went above and beyond for me when purchasing from 1st car. Everyone was so helpful. Outstanding customer service. I’ve never had a sales t Carlos Conn went above and beyond for me when purchasing from 1st car. Everyone was so helpful. Outstanding customer service. I’ve never had a sales transaction do so smoothly More
Great Work and Service Had a recall on my vehicle went in and spoke with Carson and they looked over my vehicle he ordered the part then got me right in to fix the recall th Had a recall on my vehicle went in and spoke with Carson and they looked over my vehicle he ordered the part then got me right in to fix the recall they did a great job and in timely manner. More
Speedy service! Pulled into the dealership on Monday morning at about 7:25am. Shortly after I pulled up the door was lifted and I was welcomed in by a gentleman name Pulled into the dealership on Monday morning at about 7:25am. Shortly after I pulled up the door was lifted and I was welcomed in by a gentleman named Robert Obert. He was very friendly and after confirming that the repair would be covered under the powertrain warranty he offered to get me a rental car. I declined as I had already made other plans and didn't need a rental. I headed off to work and around 10:30am I received a call from Martin Dodge. Expecting the worst I answered the phone to another very friendly gentleman named Corey Jones. "Mr. Thomas, your Durango is ready for pickup!" WHAT...3 hours later I had a new water pump installed, under warranty, without an appointment. I was shocked! Had the same problem with a 2013 Durango while in Foley AL a few years ago and it took the STEALERSHIP down there 4 days and me actually going and picking up the part in Mobile AL to get it fixed so I could get back home. First class service, First class work, FIRST CLASS EMPLOYEES! More
Recall They did a recall on the vehicle. Their waiting room is nothing. You should up your game on that. They had to pick a certain mechanic to get the job d They did a recall on the vehicle. Their waiting room is nothing. You should up your game on that. They had to pick a certain mechanic to get the job done. More
Quick, efficient and no games Curtis, my sales person, was simply outstanding in all respects. He worked the numbers and was knowledgable and professional in all respects. Once tge Curtis, my sales person, was simply outstanding in all respects. He worked the numbers and was knowledgable and professional in all respects. Once tge deal was made, he gort the car prepped and spotless, ypthen webpnt over all the features and multiple screens and apps in the system. This was really great for an "old person" like me. I have recommended him and tge dealership to a friend who is also looking for a Challenger. Top notch. More