Martin Dodge Jeep Chrysler

Always treated fairly Locally, this dealership does not have the best reputation. However, they have always been more than fair and they have some good mechanics. Rec Locally, this dealership does not have the best reputation. However, they have always been more than fair and they have some good mechanics. Recently, I took my truck in for a major engine repair. I take a lot or interest in my vehicles and know a lot about them. I needed a new head and head gaskets. I ended up replacing both heads. The mechanic happened to have two brand new valve trains for my engine that were for his wife’s car but they never needed them. He took them and put them on my truck. I would not have known about it if it were not for the service manager telling me. They was really nice and I really appreciated it. I would highly recommend them. More

Sales and service. When we purchased our 2013 Chrysler 200 it was a very pleasant experience, Just took it back for a service and was impressed, and very satisfied. Will When we purchased our 2013 Chrysler 200 it was a very pleasant experience, Just took it back for a service and was impressed, and very satisfied. Will continue to do business with them for a long time. More

Check engine light Have an extended warranty on my car. Check engine light comes on, i take it in. They tell me I have the incorrect oil filter on my car. So they have t Have an extended warranty on my car. Check engine light comes on, i take it in. They tell me I have the incorrect oil filter on my car. So they have to, of course, change the oil as well, this is understandable. They have diagnostic in it and due to it "not" being a manufacturer defect, the warranty will not pay for any thing they do to the car. Cost is $188.00. I accept this and think we will see... Low and behold, the light comes back on again. Take it back in to them. They order the actual parts that I need and warranty covers that. My warranty deductible is $100.00. Upon pickup, they did not charge me a deductible because they already had the $188.00. That was more than enough to cover it. They didn't say sorry or offer me my money back. Glad they are not the only Dodge service around and will not buy anything from this dealership in the future. More

Wait and see I took my ram into dealership for a factory recall of the tailgate falling for no reason. It was supposed to have been repaired. It was not it conti I took my ram into dealership for a factory recall of the tailgate falling for no reason. It was supposed to have been repaired. It was not it continued to fall open out of nowhere. They said it was repaired this time. The said they tightened the catch on the tail gate. I am taking a wait and see attitude on this repair. If it works then very good; if not well, not enough attention was paid to the details. The catch should have been tightened the first time. More

Body work This was one of the worst experiences I’ve ever had. They had the car for over 2 months and continually telling us it would be ready then wasn’t. It a This was one of the worst experiences I’ve ever had. They had the car for over 2 months and continually telling us it would be ready then wasn’t. It actually sat on the lot for weeks without being touched. More

Worst service ever I’m very unsatisfied with the service I received from Martin Jeep Dodge and Chrysler. I went in Monday 3/25 for a oil change and a tire rotation. When I’m very unsatisfied with the service I received from Martin Jeep Dodge and Chrysler. I went in Monday 3/25 for a oil change and a tire rotation. When I left my car was not driving right so I went back the next morning trying to get something to look and see what was going on. The service manager comes out and I tell him what happened told him to drive my car to see what I was saying I asked him to drive it on the street and he only drove it in the parking lot and told me it was a misfire in my engine and I explained to him that wasn’t the problem because my check engine light was not on and he didn’t listen to a word I said and would let the service worker talk to me at all and continued to tell me the problem was my spark plugs and a misfire but all I had done was a tire rotation and oil change and my car was driving completely fine. So long story short my car still isn’t driving right I have to go to Jim Johnson for them to fix whatever is wrong with me car than the service people at Martin messed up. And the service manager wouldn’t hear a word of anything I was saying and won’t take liability for what has happened to my car. I use my car for work and because it’s messed up now I can’t do my jobs. More

Great Experience I really love getting my vehicle serviced here. They are so wonderful. The service is always done very quickly and they do a great job. If you have an I really love getting my vehicle serviced here. They are so wonderful. The service is always done very quickly and they do a great job. If you have any questions, they always take the time to answer them and help you in any way they can. More

Servicing my Challenger The schedule was good, they took it in earlier than schedule and I got it back within a short period of time, very little waiting. The schedule was good, they took it in earlier than schedule and I got it back within a short period of time, very little waiting. More

Recall and Maintenance Made an appointment and my vehicle was taken right away, all the work done to my vehicle was done in a reasonable time frame where I didn't have to wa Made an appointment and my vehicle was taken right away, all the work done to my vehicle was done in a reasonable time frame where I didn't have to wait all day. More

Diagnosing Great people will go there again. Nice and price is just right. I plan on coming back in the future and buying me a Dodge Cummings.! Great people will go there again. Nice and price is just right. I plan on coming back in the future and buying me a Dodge Cummings.! More