Martin Dodge Jeep Chrysler

Worst service ever I’m very unsatisfied with the service I received from Martin Jeep Dodge and Chrysler. I went in Monday 3/25 for a oil change and a tire rotation. When I’m very unsatisfied with the service I received from Martin Jeep Dodge and Chrysler. I went in Monday 3/25 for a oil change and a tire rotation. When I left my car was not driving right so I went back the next morning trying to get something to look and see what was going on. The service manager comes out and I tell him what happened told him to drive my car to see what I was saying I asked him to drive it on the street and he only drove it in the parking lot and told me it was a misfire in my engine and I explained to him that wasn’t the problem because my check engine light was not on and he didn’t listen to a word I said and would let the service worker talk to me at all and continued to tell me the problem was my spark plugs and a misfire but all I had done was a tire rotation and oil change and my car was driving completely fine. So long story short my car still isn’t driving right I have to go to Jim Johnson for them to fix whatever is wrong with me car than the service people at Martin messed up. And the service manager wouldn’t hear a word of anything I was saying and won’t take liability for what has happened to my car. I use my car for work and because it’s messed up now I can’t do my jobs. More

Great Experience I really love getting my vehicle serviced here. They are so wonderful. The service is always done very quickly and they do a great job. If you have an I really love getting my vehicle serviced here. They are so wonderful. The service is always done very quickly and they do a great job. If you have any questions, they always take the time to answer them and help you in any way they can. More

Servicing my Challenger The schedule was good, they took it in earlier than schedule and I got it back within a short period of time, very little waiting. The schedule was good, they took it in earlier than schedule and I got it back within a short period of time, very little waiting. More

Recall and Maintenance Made an appointment and my vehicle was taken right away, all the work done to my vehicle was done in a reasonable time frame where I didn't have to wa Made an appointment and my vehicle was taken right away, all the work done to my vehicle was done in a reasonable time frame where I didn't have to wait all day. More

Diagnosing Great people will go there again. Nice and price is just right. I plan on coming back in the future and buying me a Dodge Cummings.! Great people will go there again. Nice and price is just right. I plan on coming back in the future and buying me a Dodge Cummings.! More

First experience with Service Department Took 2018 Ram in for 1st oil change. Was scheduled for 1 hour. Was only 35 minutes. REV reward is great. Everyone is always so nice. Even seen the sa Took 2018 Ram in for 1st oil change. Was scheduled for 1 hour. Was only 35 minutes. REV reward is great. Everyone is always so nice. Even seen the salesman that sold us the truck, he inquired about our satisfaction of the vehicle. Wonderful follow up, great customer care. So glad we purchased from Martin Dodge ! More

Great service Took my 2014 ram in for 3 recalls was in and out in less than an hour great service friendly and courteous will recommend thanks Took my 2014 ram in for 3 recalls was in and out in less than an hour great service friendly and courteous will recommend thanks More

Bad attitude from service writer Service writers have one opportunity to leave a good impression with the customer.Please Leave your bad attitude/challenges at home because we the Service writers have one opportunity to leave a good impression with the customer.Please Leave your bad attitude/challenges at home because we the customer have challenges enough without adding you to the equation. Give a smile and you’ll be amazed at the response back. Thank you! More

Very positive buying experience I had been looking for a used Dodge Challenger for a couple years and finally I started getting serious about buying one. I saw that the Martin Dealer I had been looking for a used Dodge Challenger for a couple years and finally I started getting serious about buying one. I saw that the Martin Dealership had one and I thought I would stop in and check it out. As I was walking to thedoor I was thinking "Okay guys fresh meat is here so come and get you some" hahaha I was met by a salesman named Curtis Hockersmith. This guy was extremely friendly and wasted no time showing me the car I came to see. Within 10 minutes we were on a test drive. This young man was very knowledgeable about the car and features. If he didn't know the answer, he didn't wing it but replied with I am not sure but I will find out and he did just that. The negotiating process was smooth and fair from start to finish and I can honestly say I never got mad ( as I usually do ) or walked out angry. The whole negotiating process took less than 10 minutes. The car I was looking at had an outstanding recall that was just issued less than a week ago and Curtis and the service team made sure that was fixed within 3 hours of me buying the car. Out of all the cars I have bought in my life this is the only one I felt led to leave a review about. I would encourage you to call Curtis and team at Martin if you are looking for a car that they have. No game playing or anything like that at all. I love the car and for the first time the next day I wasn't kicking myself in the butt for buying it. Very professional and totally low pressure! More

Service I always get my Dodge serviced here. Great customer service and always on time with my appointment. Nice quiet waiting area. I highly recommend Mar I always get my Dodge serviced here. Great customer service and always on time with my appointment. Nice quiet waiting area. I highly recommend Martin Dodge. More