Martin Dodge Jeep Chrysler
Bowling Green, KY
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Martin dodge They done a good job working on our Jeep. Service was fast and took very good care of us. Good people!!!!! Would recommend to all my family!!! They done a good job working on our Jeep. Service was fast and took very good care of us. Good people!!!!! Would recommend to all my family!!! More
Service my new truck I bought my truck there in December, it was pouring rain , the salesman said I could get my truck cleaned up when I brought it in for a oil change. I I bought my truck there in December, it was pouring rain , the salesman said I could get my truck cleaned up when I brought it in for a oil change. I was told I had 3 free oil changes when I purchased my truck, well when everything was done with service I was told I owed $70 for oil change, I told the lady at service desk that I had free oil changes , she was very nice and looked it up but truck didn’t get cleaned up !! Kinda bothered me some , not real happy with service department. More
general service My regular maintenance appointment was quick and easy. My only recommendation would be to update the waiting area to be a bit more comfortable. Over My regular maintenance appointment was quick and easy. My only recommendation would be to update the waiting area to be a bit more comfortable. Overall the staff was very helpful and friendly and my appointment time was honored and taken care of immediately More
My ongoing experience Very hard to get an appointment, spent months trying to get in to get my “check engine” light looked at. It would go out before I could get in to get Very hard to get an appointment, spent months trying to get in to get my “check engine” light looked at. It would go out before I could get in to get it checked and they claimed they couldn’t determine the problem if the check engine light wasn’t on upon arrival. After finally getting an appointment with the check engine light actually on, it took them 2 hours to find the warranty paperwork. Furthermore took 5 hours to actually fix the vehicle and refused to grant a rental car. It’s a constant battle getting appointments for service and oil changes. More
Very satisfied customer always Went in for service as always very nice friendly people had a speed sensor out they got right on it as always I've bought 2 vehicles from Martin over Went in for service as always very nice friendly people had a speed sensor out they got right on it as always I've bought 2 vehicles from Martin over the years thy are very friendly and curtious they've had all my business since 2013 and will continue to do business in the future good job Martin group 👍 More
Unhappy with EcoDiesel Recall Do not get the update, it ruins performance and the Dealers hands are tied.they cannot help fix it by law. I do not blame them Do not get the update, it ruins performance and the Dealers hands are tied.they cannot help fix it by law. I do not blame them More
Good purchase experience Just bought a 2019 Pacifica. Our sales person, Selina, was fabulous and was the reason that I chose this vehicle over one at another lot. The sales Just bought a 2019 Pacifica. Our sales person, Selina, was fabulous and was the reason that I chose this vehicle over one at another lot. The sales manager was actually the one that came out to the lot to talk with us initially and gave us the keys for a test drive. When we got back to the lot Selina took over. She was very kind and knowledgeable and went out of her way to get us the best deal possible. More
Worst experience I went in to get a left back wheel bearing out on and also had a recall that had to be done. Only 2 hours was what I was told. 5 hours later I was on I went in to get a left back wheel bearing out on and also had a recall that had to be done. Only 2 hours was what I was told. 5 hours later I was on my way home. Only they decided I needed both back wheel bearings and put both on without my consent. I was so mad. I don't know why they can do work without letting the customer make that decision themselves then charge. Never going back there again. More
Great service! I came in for a recall on my 2010 Charger. I was in and out and had a great experience. Coffee was good too! Will visit again! I came in for a recall on my 2010 Charger. I was in and out and had a great experience. Coffee was good too! Will visit again! More
Friendly and professional. Our experience was very good from the time we met Drew till the time we drove off the lot. Thank you for a wonderful non pushy experience. Our experience was very good from the time we met Drew till the time we drove off the lot. Thank you for a wonderful non pushy experience. More