Martin Dodge Jeep Chrysler
Bowling Green, KY
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I brought my 2014 ram 1500 Laramie Longhorn eco diesel in for 4 recalls, and they got me in and out in no time!! They was easy to deal with and was very informative. I will definitely be bringing my vehicle for 4 recalls, and they got me in and out in no time!! They was easy to deal with and was very informative. I will definitely be bringing my vehicle back to them in the future. More
Drew is the Best! Drew was extremly helpful, friendly and knowledgeble.After comparing vehicles, we bought a new 2019 Jeep Cherokee. Looking for a car? Ask for Drew Shi Drew was extremly helpful, friendly and knowledgeble.After comparing vehicles, we bought a new 2019 Jeep Cherokee. Looking for a car? Ask for Drew Shirley!! More
Drew made the experience so easy! I purchased a Jeep Renegade and love it. He took the time to show me some of the gems in my jeep.The Dealership in whole was a great experience. Renegade and love it. He took the time to show me some of the gems in my jeep.The Dealership in whole was a great experience. More
Selfless Service I stopped by the service center to see about making an appointment for my vehicle. I needed the PCM flashed for an update on my vehicle. I talked to W I stopped by the service center to see about making an appointment for my vehicle. I needed the PCM flashed for an update on my vehicle. I talked to Will Stuart (Service Advisor). He was very helpful and easy to deal with. I showed up around lunch time and assumed that most techs would be on lunch, and had no intentions on having the work done at that time. He asked one of the techs when he might be able to get to it, and the tech offered to stay over into their break time to get me in and out. I was there 30 min max. It was great, and saved me a ton of time and additional trips. Highly recommend. More
Oil change, tire rotation and 30000 mile service. Great service. Everyone very professional and courteous. Evidently changes have been made since my last service appointment, for the better. service. Everyone very professional and courteous. Evidently changes have been made since my last service appointment, for the better. More
Quicker than expected! Brought my jeep in due to dead battery without an appointment. Within a couple of hours, they had diagnosed and fixed the problem. Office staff is p Brought my jeep in due to dead battery without an appointment. Within a couple of hours, they had diagnosed and fixed the problem. Office staff is personable and efficient! More
Oil change Staff are always cordial for past & the current service for an oil change- cheaper than competitors. The waiting area is great if one wishes to ‘hang Staff are always cordial for past & the current service for an oil change- cheaper than competitors. The waiting area is great if one wishes to ‘hang out’. The icing on the cake for my wife & I is always the FREE ride to our fav restaurant for lunch then being picked up when our vehicle is ready. I grabbed a FREE cup of coffee while paying my bill & I must say that it was delicious. More
Struggled to get status of vehicle Took my daughters Jeep Patriot in for service (oil change, tire rotation, transmission service). Made appointment for 8am, dropped vehicle off the nig Took my daughters Jeep Patriot in for service (oil change, tire rotation, transmission service). Made appointment for 8am, dropped vehicle off the night before. When had no feedback after lunch day of service, began trying to contact dealership. 3 phone calls, multiple times on hold including waiting for service, service manager, had my name and number taken no one called me back... Was told they were working on computers. 4 tries (finally got customer service manager) and 30+ minutes of my time wasted on the phone to find out if our vehicle was done and to get an estimate for a key FOB. Not good first impression... More
Recall of the airbag on my Challenger They were very professional and did the recall in a short amount of time which I expected to take a lot longer than it was being serviced for. They a They were very professional and did the recall in a short amount of time which I expected to take a lot longer than it was being serviced for. They also were good enough to provide me with a loaner vehicle to not have to wait for service on my car that I thought would take a few hours. They were very professional in their work and service and I definitely will use them again for all service that needs to be done on my Challenger. More