Martin Dodge Jeep Chrysler

Great service on Turbocharger Actuator On 2/12/20 the check engine light on my 2015 Dodge Ram Laramie came on. I placed a call to Martin Dodge in Bowling Green, Kentucky and was connected w On 2/12/20 the check engine light on my 2015 Dodge Ram Laramie came on. I placed a call to Martin Dodge in Bowling Green, Kentucky and was connected with Service Advisor, Jessica Forshee. I explained my situation to Jessica and she immediately scheduled my truck for repairs. I drove my truck to Martin Dodge and Jessica had it inspected and informed me that the turbocharger actuator had failed and required replacement. She immediately checked my extended warranty and informed me the charges would be covered by warranty. Jessica then informed me the repairs would take a couple days and scheduled a vehicle from Enterprise for my use over the next three days. On 2/14/20 Jessica called and informed me that my truck repairs were complete and my truck was ready to go. Thank you Jessica for your immediate response to my problem. More

Customer service I did not expect. The stigma of car dealership garages was completely debunked with their service department. I was treated with respect and courtesy. I was blown away The stigma of car dealership garages was completely debunked with their service department. I was treated with respect and courtesy. I was blown away by the pace at which they moved to get my resolution for my problem started. More

Bought a 2012 Dodge Ram last Satuday and was so happy with the buying process with them. Everything was very fast and each step was communicated to me. Curtis H. was a great salesman, he didnt rush me in with the buying process with them. Everything was very fast and each step was communicated to me. Curtis H. was a great salesman, he didnt rush me into anything and made me feel very comfortable. Great place and make sure you ask for Curtis. More

Always get us taken care of quickly and efficiently. Brian took time to help us find the best and cheapest route to go with new tires . Brian took time to help us find the best and cheapest route to go with new tires . More

Very satisfied with my service. The job was done in a very timely manner and the people in the service department were so nice to work with. very timely manner and the people in the service department were so nice to work with. More

Not the best experience. Engine had a lot of oil spilled on top and took days to burn off as it had pooled up in crevices. The oil life was also not reset. on top and took days to burn off as it had pooled up in crevices. The oil life was also not reset. More

Great service on my Jeep. Very efficient. I was finished in 30 minutes. Warranty work was covered in full. I will come back next time. in 30 minutes. Warranty work was covered in full. I will come back next time. More

Great Service!!! I was pleased with the service. I Great Service!!! I was pleased with the service. I called the day they serviced my vehicle to get an appointment. I was pleased to get in so quick Great Service!!! I was pleased with the service. I called the day they serviced my vehicle to get an appointment. I was pleased to get in so quickly. The service was finished in a timely manner. They even paid for uber to take us to the mall. More

I was very pleased. The young man in service was very accommodating (although I've never really liked being called "Boss"!). Overall, a good experience... accommodating (although I've never really liked being called "Boss"!). Overall, a good experience... More

Everyone was nice and my car was fixed in a timely manner. They did an excellent job. They took us home send picked us back up. Appreciated everything! manner. They did an excellent job. They took us home send picked us back up. Appreciated everything! More