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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews

1,021 Reviews of Martin Chevrolet - Service Center

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October 01, 2021

Friendly and great customer service all around. Easy to make service appointments and the wait times are reasonable. More

by nursemw5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

We are so happy to read such a great review about Martin Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

September 30, 2021

Great service. In and out. Very clean. Really nice people helped me out with my car More

by Tomtomja.01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit. Take Care! - Martin Chevrolet

September 30, 2021

Everyone that works there Always Greets you with a Smile...Always ready to get you in and out knowing your time is valuable..Always let's you know what is happening with your car as you wait...I Total More

by KAREN4YOU247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Oct 01, 2021 -

Martin Chevrolet responded

Karen, YOU ARE THE BEST! Thank you for the wonderful review and 5 star rating! It is always a pleasure helping you with your vehicle and we look forward to seeing you again next time! - Martin Chevrolet

September 29, 2021

Everyone treated me great ... from Brad to Ralph and yes Blake.The 2 service guys I met , Chris and Brandon very polite. You could even tell the cashier was smiling behind the mask. More

by eddie66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Oct 01, 2021 -

Martin Chevrolet responded

Eddie, Thank you for your review! Its great to hear that Brad, Ralph, Blake, Chris and Brandon were able to go above and beyond your expectations and really help you out! Thanks again and see you soon! - Martin Chevrolet

September 29, 2021

Always polite and accommodating! Work to get you back on the road as soon as it’s possible. Ralph and OC have always answered all my questions! Followed up to make sure everything is as expected! Will al More

by Night Train
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

Your recommendation means a lot to us and we are so happy to have earned it! We will be sure to let Ralph and OC know about your wonderful review. Thanks again and take care! - Martin Chevrolet

September 29, 2021

Service was quick, I was 45 minutes early for my appointment and was taken immediately, very courteous, thanks More

by frogers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Oct 01, 2021 -

Martin Chevrolet responded

Thank you for giving us the opportunity to impress you with our quick service! We really appreciate you choosing Martin Chevy and look forward to your next visit! - Martin Chevrolet

September 29, 2021

They provide prompt and attentive service for our vehicle every time we visit! Great Dealership! More

by Ed.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

Ed, We loving hearing about your prompt and attentive service visit! It was our pleasure to help you and we look forward to your next visit, Until then, take care! - Martin Chevrolet

September 29, 2021

I really appreciate the great service I receive every time there. Ociel always points out the service needs of my 2018 Equinox. The work is always done in a timely manner and so far it has been a very pr More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Oct 01, 2021 -

Martin Chevrolet responded

Dale, Thanks a bunch for taking the time to post about your service visit here at Martin Chevrolet. We can't thank you enough for choosing Martin Chevrolet! - Martin Chevrolet

September 29, 2021

They kept me informed on the progress, washed the car prior to pickup and held the after completion due to my travel schedules. More

by Ken M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul B, the technician. , Aaron Grassel, Brad Nichols
Oct 01, 2021 -

Martin Chevrolet responded

Ken, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for choosing Martin Chevrolet and drive safe! - Martin Chevrolet

September 29, 2021

The problem was found in a timely manner. Neither thr oil or tires were topped off, as asked & indicated on service order. More

by tvogeler0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Oct 01, 2021 -

Martin Chevrolet responded

Thank you for your review. We do value your business and are sorry for this oversight. Will you please give Duane Hill, our service manager a call at your earliest convenience? He can be reached at 815-459-4000. - Martin Chevrolet

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