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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews

1,021 Reviews of Martin Chevrolet - Service Center

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October 21, 2021

The staff is always helpful and professional. I trust Martin Chevrolet and will continue to be loyal. More

by MH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Oct 22, 2021 -

Martin Chevrolet responded

On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others, and we look forward to seeing you again next time! - Martin Chevrolet

October 21, 2021

I would still recommend as I love having free oil changes but I’m disappointed in the last few times I’ve been in. Went in for an oil change and mentioned that I had a sensor blinking at me but they never ch More

by Rach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
October 20, 2021

Great experience, except I had to follow up on my part, immediately after, I was informed it was there More

by tsteffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Martin Chevrolet responded

Sorry about the miscommunication! We really appreciate the positive review and look forward to seeing you again soon! - Martin Chevrolet

October 20, 2021

Ocee was excellent! Appreciated that he made sure to have my car ready as I had to get to a Dr appt. More

by tsgrimes91
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about OC! We will be sure to pass along you comments to him and the rest of the team! Take care and drive safe! - Martin Chevrolet

October 19, 2021

They’re always courteous and helpful, keeping me informed about what my vehicle needs to perform optimally. More

by A.SCHWADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Oct 22, 2021 -

Martin Chevrolet responded

Thanks for taking the time to leave a review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again next time! - Martin Chevrolet

October 15, 2021

Service was great. One of the salesman even went out in the pouring rain and brought my car back into the garage after my oil change. More

by rst43@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Oct 22, 2021 -

Martin Chevrolet responded

Thank you for your feedback about your visit here to Martin Chevrolet. We are very happy to have provided you with such a positive experience! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

October 15, 2021

Great service, overall good experience and car was ready when they said it would be. More

by Jto106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Martin Chevrolet responded

It is great to hear everything was done timely and to your satisfaction! We hope to be of service to you again in the future. -Martin Chevrolet

October 13, 2021

They have always responded and then completed the work timely...I have never had a problem with their work More

by kenneth.rawson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Martin Chevrolet responded

Kenneth, Thank you for your review! We appreciate you choosing Martin Chevrolet for your service work and look forward to seeing you again next time! - Martin Chevrolet

October 12, 2021

In for oil change and tire rotation. As usual all the people I encountered were great! More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Martin Chevrolet responded

Joe, Thanks for the review! We hope to see you again next time! Drive safe! - Martin Chevrolet

October 08, 2021

Great work. You found things that were wrong that I didn't know about and saved me from a possible break down later. More

by aaronpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Martin Chevrolet responded

Aaron, Thanks for the review! We do our best to be as thorough as possible in checking your vehicle and try to make it so you never have a break down! If anything else comes up in the future, we are happy to assist! - Martin Chevrolet

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