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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,016 Reviews

1,016 Reviews of Martin Chevrolet - Service Center

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January 21, 2022

Customer service was exceptional. Always called back within the hour with suggestions on our cars. Always was able to get our cars in a timely manner. More

by jcruz708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Jan 21, 2022 -

Martin Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

January 21, 2022

My service writer is Ralph Stalesky and unlike the service writers at Gary Lang doesn't try to sell me on repairs that aren't needed. What Ralph does do instead is make sure my car is properly mainta More

by kcv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jan 21, 2022 -

Martin Chevrolet responded

We really appreciate your feedback! Thanks for your praise and kind comments about our team. Thank you again for taking the time to let us know how we did. We hope you have a great day! - Martin Chevrolet

January 21, 2022

Service department is the best professional courteous and go out of their way to help you I would highly recommend them More

by FLLD81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Jan 21, 2022 -

Martin Chevrolet responded

We're glad to hear you found our staff was so professional and courteous! Your recommendation means so much to us and we're so happy to have earned it. Take care and drive safe! - Martin Chevrolet

January 20, 2022

Best dealership in the world 🌎 and I was in and out in no time thank you. More

by SILVERFISH.EP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Thank you for your kind words and this wonderful review! We really appreciate you choosing Martin Chevrolet. Take care and see you next time! - Martin Chevrolet

January 20, 2022

Martin Chevrolet"s service department is top notch. A fully detailed survey of my vehicles condition is supplied with every service visit and recommendations for items that will soon need attention are More

by lvanallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Ivan, We want all our clients to have a comfortable and stress-free experience with us! It is great to hear everything was done quickly and to your satisfaction. Keep us in mind for any future needs but until then, take care and drive safe! - Martin Chevrolet

January 20, 2022

Martin Chevrolet has exceeded expectations on the quality of service they provide! I would recommend them for your service needs More

by bkelhower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 21, 2022 -

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. We're pleased to know we have been able to exceed your expectations and really help you out! Take care and drive safe! - Martin Chevrolet

January 20, 2022

Always pleased with my service with Martin Chevy!!! Let me knowing what wrong and fixed in a timely matter!!!!! More

by Kelly Galvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Kelly, Thank you for sharing your positive experience! We are so glad you trust us with your vehicle and are happy to help if anything else comes up! - Martin Chevrolet

January 20, 2022

Had my filters changed out 1/19/22 and my car kept stalling after calling for roadside assistance they found that the screwed weren’t stewed down cause air and check engine light and stalling. Ridicul More

by Denisemuench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 21, 2022 -

Martin Chevrolet responded

Denise, Thank you for taking the time to share your comments. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We look forward to a future opportunity to make this right for you. Take care! - Martin Chevrolet

January 19, 2022

Courteous, knowledgeable & professional staff. Kept you aware of your vehicle status through the process. Nice work More

by medic1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 21, 2022 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! If you're ever in need of more help, please let us know! - Martin Chevrolet

January 19, 2022

Great people with great service! Every time I have gone in they have helped me with my car for minimal price sometimes free if it is a simple problem. More

by Kevinkaz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Kevin, Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! - Martin Chevrolet

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