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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,020 Reviews
Call Service Center (815) 459-4000

1,020 Reviews of Martin Chevrolet - Service Center

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December 03, 2024

Martin Chevrolet has always provided competent and friendly service. I’ve only been a customer for a short time but have already recommended them to several friends. More

by Coplin.Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Martin Chevrolet responded

Thomas, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

December 03, 2024

Ralph always keeps me informed and lets us know about any issues with our Vehicle. Ralph is a fantastic employee!! More

by ljnovak5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Martin Chevrolet responded

We're so glad to hear you had a great experience with us! Our team is dedicated to making sure all our customers have the best automotive experience possible. We will be sure to pass along your kind words about Ralph. We really appreciate it and can’t wait to see you again! - Martin Chevrolet

December 02, 2024

On my way home from Florida my 2015 Equinox started stalling every time it was at a stop. Upon returning home to Illinois Martin Chevrolet was able to take the car in immediately and diagnosed and repa More

by Dakota13524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Martin Chevrolet responded

Thank you so much for the awesome review about Martin Chevrolet! We're thrilled to hear you had such a positive experience with us. We love getting feedback from our clients. Thanks again for the recommendation, and have an amazing day! - Martin Chevrolet

December 01, 2024

Best dealership I’ve ever used. They are always very courteous and professional with their customer service. Never have to wait to be greeted. More

by donbruess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Vega
Report | Print
Dec 23, 2024 -

Martin Chevrolet responded

Don, We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

December 01, 2024

Ralph always takes care of my needs. Very professional an I always look forward to coming to Martins Chevrolet. Plan on buying a new car in the next coming months. I know Ralph will set More

by Stoutrm@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Martin Chevrolet responded

Thank you for the wonderful review! Our team is always here to provide the same great service whenever you need assistance or are looking for another vehicle. Don’t hesitate to reach out if there’s anything else we can help with. Take care and hope to see you again soon! -Martin Chevrolet

November 29, 2024

Very trustworthy, professional, very reliable, excellent communication, very responsive to customer needs, the only dealership service department I use. More

by Bill T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in parts department
Report | Print
Dec 02, 2024 -

Martin Chevrolet responded

Bill T., Thank you for taking the time to write a review of Martin Chevrolet. We appreciate your business and look forward to serving you again next time. - Martin Chevrolet

November 28, 2024

Outstanding customer service and knowledge! ! Always going out of their way to make a customer happy!! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Vega
Report | Print
Dec 02, 2024 -

Martin Chevrolet responded

Chris, Your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!\ -Martin Chevrolet

November 27, 2024

Best service department! I love Martin Chevrolet and all the people there! Greatest dealership around! More

by Di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Martin Chevrolet responded

Di, We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

November 21, 2024

Rueben took care of scheduling service and kept me updated on the status of repair. More

by hklang17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Vega
Report | Print
Nov 25, 2024 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with Ruben here at Martin Chevrolet. Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

November 21, 2024

This was the quickest service stop ever. Chris rocks! He was polite, thorough and friendly. More

by reginagomory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Martin Chevrolet responded

Thank you for your kind words about Chris! He is the newest member of our team and we are so lucky to have landed him here at Martin Chevrolet. Thanks again for your review and we will see you again next time! - Martin Chevrolet

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