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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
925 Reviews

925 Reviews of Martin Chevrolet - Service Center

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January 16, 2022

Joey Stob, articulate, intelligent, willing to spend time with customer!Very knowlegable, totally recommend him. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Raffaelli
Jan 17, 2022 -

Martin Chevrolet responded

Richard, It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it! - Martin Chevrolet

January 14, 2022

Always friendly and courteous. They work hard to get me in and out as soon as possible More

by FirstTruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Martin Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! Take care and drive safe! -Martin Chevrolet

January 14, 2022

Very well organized, with outstanding service and always an attentive sales representative who initiates your requirements at an honest and informative basis. More

by hollandsglory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jan 17, 2022 -

Martin Chevrolet responded

Thank you for the 5 star rating! We're glad to hear you found our staff was so knowledgeable and helpful. If there is ever anything further we can assist you with, give us a call or stop by, we are happy to help! Drive safe! -Martin Chevrolet

January 13, 2022

Friendly service. Mechanic updated me on progress(Eric). Used coupons to help. Service was excellent More

by dawg7223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 17, 2022 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

January 13, 2022

Gave them a shot for servicing my van, massively tried to overcharge. Thankfully I’m not a moron, $1350 for an alternator? I purchased one online from a GM store for $210. Took me 2.5 hours to replace….$600 More

by cruesix713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
OC Cardoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Martin Chevrolet responded

Thank you for taking the time to speak with our service manager and letting us explain where the pricing comes from and how it is calculated. Please feel free to call Duane Hill directly for any services needed in the future as we are more than happy to assist. - Martin Chevrolet

January 12, 2022

Scheduled an oil change, arrived on time, they were done in less than an hour, which was great for me. Having a business to run , I can hardly waste time sitting in a dealership or anywhere, can’t make mone More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jan 17, 2022 -

Martin Chevrolet responded

Daniel, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs. We always want to hear back from our clients and we're glad you had such a positive experience with us! - Martin Chevrolet

January 12, 2022

The dealership is very organized and kept very clean. The people that work there a very courteous to the customers. More

by udigit2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

January 12, 2022

I keep coming back because or Ralph and Ed. They are the best. You ever get rid of them I stop buying Chevy. Last year I bought 4 vehicles from Martin Chevy in crystal lake. The coming year might be 2 more More

by WHARDING2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! See you next time! - Martin Chevrolet

January 12, 2022

The service department was excellent , kept me informed during the entire repair process and offered to come to my home and drive me to the dealership. Yes, Ralph was excellent More

by RDSZYDLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Martin Chevrolet responded

We are glad we could help! Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! - Martin Chevrolet

January 11, 2022

They took my car in to check it out for a leak right away, and I did not have an appointment More

by KNOXITOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jan 17, 2022 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Martin Chevrolet and we hope to see you again next time. - Martin Chevrolet

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