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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
927 Reviews

927 Reviews of Martin Chevrolet - Service Center

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February 28, 2022

Everyone is very nice. They complete the work in your vehicle when they say they will. More

by REGINAPROPST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 28, 2022 -

Martin Chevrolet responded

Thank you so much for the positive review! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

February 28, 2022

They took great care of my son’s car while he was overseas in the military. Thank you! More

by NW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Feb 28, 2022 -

Martin Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Martin Chevrolet. We're happy to help you and your son out. Please thank him for his service for us! - Martin Chevrolet

February 27, 2022

I’ve had a number of experiences with the service center at Martin and they’ve always been very positive. They let me know what services my car may need done down the way but are never pushy. It is also a More

by DMalone
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

Thank you for taking the time to write about your experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

February 26, 2022

I was there probably an hour and 30 minutes Which I thought was very fast for what I needed done. More

by DAMA595
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! - Martin Chevrolet

February 26, 2022

Super friendly staff, got us in and out quickly! We really feel like we can trust their service. More

by kunkz05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

We appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

February 26, 2022

Service department is always so nice and honest. I will be a customer for life. More

by kklemann325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! - Martin Chevrolet

February 26, 2022

They are helpful and the time they estimate for the work to be done is accurate. More

by hm3408
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 28, 2022 -

Martin Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

February 25, 2022

Excellent scheduling and personal service. Clean and modern with a comfortable waiting area for service. More

by rkamner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

February 25, 2022

Everyone in the service department is very helpful. They are very considerate of my time. If I have any questions they explain things to me. More

by WHEEZIE50
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 28, 2022 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day. - Martin Chevrolet

February 25, 2022

Very Profesional service. Nice waiiting room with good free coffee and water, couple mac computers and plenty of seating. More

by imomarsalazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! - Martin Chevrolet

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