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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
928 Reviews

928 Reviews of Martin Chevrolet - Service Center

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May 05, 2022

The dealership and the service department are top notch with awesome knowledgeable staff. Everyone is so friendly and just good hearted people. They are truly there to help you out and not screw you over l More

by Lee Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle, Aaron Grassel, Joel Storm
May 06, 2022 -

Martin Chevrolet responded

Lee, Thank you for being part of our family! We are so pleased to hear your feedback and can not wait to share it with the rest of the team! Please give us a call if there is anything further we can help you with! Take care and thanks again! - Martin Chevrolet

April 26, 2022

They are very friendly and accommodating whenever I bring my vehicle in. They always explain what the problem is in terms that I can understand. More

by Hill.Janet.marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Alex Raffaelli, Brad Nichols
Apr 29, 2022 -

Martin Chevrolet responded

Janet, We appreciate you taking the time to post a review about your experience with the service team here at Martin Chevrolet. We know you have a lot of choices when it comes to auto maintenance and repair and we thank you for choosing us! - Martin Chevrolet

April 25, 2022

Blake Hill is exceptional at his job. As a whole, Martin Chevrolet employees do as they say, in the time frame they provide. More

by JBERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Martin Chevrolet responded

Thank you! We appreciate you choosing Martin Chevrolet. We will be sure to pass along your kind words to the whole team! - Martin Chevrolet

April 24, 2022

It’s nearby and the service staff tries to accommodate your needs. I also think you are very thorough when we bring in our car More

by dongoritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Apr 29, 2022 -

Martin Chevrolet responded

Thank you for taking the time to let us know how we did. We hope to see you again soon! - Martin Chevrolet

April 23, 2022

Mr Blake Hill and team provided excellent customer service and fast service . They answered all of our concerns and were very transparent with the work that needed to be done. More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Martin Chevrolet responded

Mac, Thank you for taking the time to share your comments and feelings about Blake Hill. We appreciate you sharing your service experience with us and others, and we look forward to helping you again in the future. Thanks again! - Martin Chevrolet

April 22, 2022

Words of praise are. Not enough for the crew art Martin Chevrolet. From the time we arrived until our car was delivered finished , we were informed all along the way. Can More

by LZOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Stobs, Aaron Grassel
Apr 22, 2022 -

Martin Chevrolet responded

Richard and Lynda, You have no idea how proud we are to be your "go to" guys! Thanks so much for putting your trust in us to help you with all of your automotive needs! Thanks so much for the excellent write up and take care! - Martin Chevrolet

April 22, 2022

The service was professional. The facility was clean. The staff was courteous. A good experience. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Martin Chevrolet responded

Jon, Thanks! We really appreciate you taking the time to let us know how we did. We thank you for choosing Martin Chevrolet! - Martin Chevrolet

April 20, 2022

I was given a convenient appointment time and informed about additional work needed and it was completed quickly and efficiently More

by CHERYLKOLBUSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Martin Chevrolet responded

Cheryl, We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

April 19, 2022

The drive aisle has a good flow. The service department understands the customers requests ( especially with high performance vehicles ). If you require updates on your vehicle, let More

by GavsPurpleZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Baumgartner, Aaron Grassel
Apr 19, 2022 -

Martin Chevrolet responded

Gavin, It is always a pleasure helping you out with your beautiful Camaro. We thank you for taking the time to write a review about your visit and look forward to seeing you again next time! Take care! - Martin Chevrolet

April 19, 2022

My experience at Martin Chevy has been wonderful, from Sales to Finance and now Service which was completed very quickly and I am completely satisfied with the quality of workmanship. More

by rpete13400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Apr 19, 2022 -

Martin Chevrolet responded

On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others, and we look forward to working with you again in the future. - Martin Chevrolet

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