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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
936 Reviews

936 Reviews of Martin Chevrolet - Service Center

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June 14, 2022

They are friendly, efficient, patient, and make a person feel like their time matters to them. More

by gldonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

It's because your time DOES matter to us! Thank you for choosing Martin Chevrolet and for letting us know how we did. Take care and we will see you next time! - Martin Chevrolet

June 13, 2022

They are always so friendly at Martin Chevrolet. I always have a great experience. My mechanic (Brandon Felt) is awesome. More

by maddynorwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jun 18, 2022 -

Martin Chevrolet responded

Maddy, We really appreciate your positive review and will make sure to let Brandon Felt know how awesome he is! Thanks again! - Martin Chevrolet

June 13, 2022

Very friendly and helpful staff I always have a good experience with Martin Chevy and I love the lifetime free oil changes. More

by tjmistretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jun 18, 2022 -

Martin Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! We hope to see you again soon for another lifetime free oil change! - Martin Chevrolet

June 12, 2022

I've been coming to Martin Chevrolet for 11 years and have had nothing but outstanding service. In recent years the service guys up front, especially Aaron and Ralph have been nothing short of excellent. More

by STUCKEY720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jun 18, 2022 -

Martin Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

June 09, 2022

Extremely communicative, Ralph did a great job explaining everything clearly and the service group did an outstanding job! More

by S.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

S.smith responded

Thanks Ralph and service department for a fabulous job servicing my truck!

June 09, 2022

Ralph was excellent and kept me advised of the problem and was fixed as promised More

by RDSZYDLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Ralph. We are so pleased that was your experience and we thank you for choosing Martin Chevrolet. - Martin Chevrolet

June 08, 2022

Dealt with Ralph last 2 visits. I appreciate his kind and patient attitude and love his honesty!! More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

Shane, We couldn’t be happier that Ralph provided you with a great service experience. He is a real asset, and we are lucky to have him on the Martin Chevy Service team. Thanks for the wonderful review. - Martin Chevrolet

June 08, 2022

Everyone is friendly and efficient. They take their time answering any questions the customer has. More

by Slpd155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

We're glad to hear you found our staff was so friendly and efficient! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

June 06, 2022

I have taken my cars to Martian Chevrolet, a few times and every time I go it is an amazing experience! Also the people there are very kind and welcoming. More

by Marisa.mouton23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

Marisa, Thank you so much for the positive review! We're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit to Martin Chevy! - Martin Chevrolet

June 02, 2022

Always accommodating and very efficient. Blake in service bent over backwards to get my car fixed More

by MOSTROM2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Martin Chevrolet responded

Thanks for the great review! We're so glad that Blake was able to go above and beyond your expectations! We hope to be of service to you again in the future. - Martin Chevrolet

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