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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,017 Reviews

1,017 Reviews of Martin Chevrolet - Service Center

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August 10, 2023

Great service. Friendly, fast, and a pleasure to work with. Thank you for the bottle of water when I got back in my car. Nice touch. More

by heydmhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. - Martin Chevrolet

August 08, 2023

Not a bad dealership, however, needed to get my car seat fitext. Sit man, cancel twice on me. I only have off Fridays and I worship them. So to cancel twice. Was not nice. More

by kjdldd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Very professional and courteous,explained all work to be done and what the charges should be More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Martin Chevrolet responded

Tim, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

August 08, 2023

Excellent service and very knowledgeable, very professional, excellent quality , good active listening skills , well organized,good value team player , has a very positive attitude, puts extra eff More

by laraluvpeace44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lakhani-Sales
Aug 17, 2023 -

Martin Chevrolet responded

Thank you so much for the positive review! Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

August 06, 2023

The dealership was clean and the staff was courteous and knowledgeable. The truck was done in a reasonable amount of time. More

by Joe b 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Martin Chevrolet responded

Joe, We are thrilled to know your recent visit earned us a 5 star rating! Thank you for taking the time to post you feedback! - Martin Chevrolet

August 05, 2023

They were very helpful and nice. I believe I got a great deal on my car. I am pretty sure all of my family and friends will be buying their cars from Martin Chevrolet. More

by danimal0531
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Martin Chevrolet responded

We appreciate your positive feedback and recommendations!. We constantly aim to deliver superior service to all of our guests, and we're delighted to know that you had a wonderful experience at Martin Chevrolet! - Martin Chevrolet

August 03, 2023

Prompt service and very knowledgeable. Always an excellent customer care. Always a great service experience More

by joanlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

August 01, 2023

Very prompt and good service. Nice update of items that need to be addressed and fixed! More

by sjmalak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Martin Chevrolet responded

We appreciate your feedback on your recent service visit to Martin Chevrolet. If you require any more assistance, don't hesitate to call us or come in! - Martin Chevrolet

July 28, 2023

This was a recall spot. All was done as promised by competent and courteous people. More

by dtrodewald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

Thank you for the great review and rating. If anything else comes us, please give us a call or stop by! - Martin Chevrolet

July 28, 2023

Clean facility, courteous professional staff. Prices quoted for preventive service recommendations are high vs non-dealer repair shops eg brakes, trans fluid, spark plug replacent. More

by aps7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

We appreciate your review and input. Here at Martin Chevrolet, we exclusively use original equipment manufacturer (OEM) parts, and all our technicians are GM certified. This guarantees that seasoned professionals are in charge of your service. While we strive to maintain competitive prices, we never compromise on quality. If you need any more assistance, please feel free to contact us. - Martin Chevrolet

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