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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,018 Reviews
Call Service Center (815) 459-4000

1,018 Reviews of Martin Chevrolet - Service Center

Sort by
January 17, 2024

Service is prompt and on schedule. Check in simple. Staff is friendly and is courteous. More

by vic2929sev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Martin Chevrolet responded

Thank you for your kind words and 5 star rating. We appreciate your business and hope to see you again soon. Take care! - Martin Chevrolet

January 17, 2024

Excellent service & staff- would highly recommend . Convenient location & had coupon . Finished the job quicker the. I expected More

by reynols24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Report | Print
Jan 18, 2024 -

Martin Chevrolet responded

We are so glad to hear that everything was taken care of swiftly and that you’re pleased with the results! If you have any more questions or need assistance with anything else, don't hesitate to get in touch. We're here for you and always eager to lend a hand! - Martin Chevrolet

January 17, 2024

Ralph is truly an asset. Always kind and calm. Knowledgeable and patient. Will always go through Ralph in the future More

by corygreene1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Martin Chevrolet responded

Cory, We're thrilled to hear that Ralph has met your standards! It's always our goal to provide exceptional service, and knowing we've made a positive impact means the world to us. Remember, if you ever need assistance again, we're just a message away and ready to help! - Martin Chevrolet

January 17, 2024

Always easy and professional. Two purchases so far. Highly recommended. Quick and on time service as well. More

by ADAMSTIM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Martin Chevrolet responded

Tim, We'll always go the extra mile to make sure you have a stress-free experience and we're right here whenever you need any help or when you're ready to find your next car. Your business means the world to us, and we can't wait to see you again! - Martin Chevrolet

January 09, 2024

Aaron was very professional & courteous to me. Good communication and customer service skills - very professional More

by kimsterchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Report | Print
Jan 18, 2024 -

Martin Chevrolet responded

We're absolutely thrilled to hear you had a great experience with us! Your kind words have totally made our day. A huge thank you for sharing your thoughts and for being such an awesome part of our community! - Martin Chevrolet

December 18, 2023

Martin Chevy is by far the best dealership i have ever purchased a vehicle from. Their service, sales and finance departments all get a five star rating. More

by pete40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

We're absolutely thrilled that you've chosen a shiny new car from Martin Chevrolet! We just wanted to reach out and express our heartfelt thanks. We truly hope you're loving every second behind the wheel and that your new ride brings you endless joy on the road. Here's to countless happy adventures in your awesome new vehicle! - Martin Chevrolet

December 17, 2023

I have always had positive experiences at Martin Chevrolet. Blake Hill is friendly, kind and honest, always very helpful and thorough. He knows his job and provides great customer service! More

by Timesalot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

Wow, your lovely words about Blake have truly brightened our day over here! He's an amazing member of our team whose dedication to stellar service really stands out. Rest assured, we'll be sharing your compliments with him—it'll definitely make his day, just as it did ours. We're already excited for your next visit and can't wait to welcome you back. - Martin Chevrolet

December 05, 2023

Everyone was so nice. They kept me up to date on everything going on and finished within the time I was told More

by msundquist34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

We are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. - Martin Chevrolet

December 05, 2023

The check-in process was simple & fast. The wait wasn't too bad. In the end, the service advisor didn't have the 120-point inspection sheet with my paperwork, I wasn't provided a quote for More

by Samanthalcantley
Recommend Dealer
Yes
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

First and foremost, thank you for sharing your feedback with us and for your patience and understanding during your recent experience at Martin Chevrolet. We truly value your graciousness as we strive to improve our service. We are wholeheartedly committed to ensuring your next visit is an exceptional one, filled with the top-notch service you deserve. We can't wait to welcome you back and show you just how much we've taken your constructive comments to heart. - Martin Chevrolet

December 05, 2023

Check over my car and it didn't take that long. Thank for the wonderful service. More

by PHYLLISKUBIE
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

Phyllis, We're super thrilled to know that everything went smoothly and you're pleased with how quick it all was. We can't wait to see you again next time. Take care and stay awesome! - Martin Chevrolet

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