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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,010 Reviews

1,010 Reviews of Martin Chevrolet - Service Center

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February 13, 2019

Awesome place to get your car I came in to get a routine oil change, left with a 2019 Equinox. Got my oil changed, shined up car and service guy came looking for me lol. Saw that I More

by laurajames26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm, Sam Anderson
Feb 18, 2019 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you so much again for your feedback and hope you are enjoying your new Equinox! - Martin Chevrolet

Feb 18, 2019 -

Martin Chevrolet responded

- Martin Chevrolet

July 31, 2018

Wonderful Experience I have been in your dealership a few times now (not where I originally purchased my vehicle) and would not hesitate to recommend to people I know. The More

by Lori1022
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jul 31, 2018 -

Martin Chevrolet responded

Lori, Thank you for taking the time to post this review. We're pleased to know we have been able to exceed your expectations and are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

September 01, 2017

Excellent staff in the service department. Aaron, Duane and Nick are top notch! They diagnosed a big mess up from another shop and fixed it seamlessly. Friendly, accommodating and reassuring. I More

by Connie's Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick (mechanic), Aaron Grassel
Sep 11, 2017 -

Martin Chevrolet responded

Connie, Thank you for giving us the opportunity to fix your vehicle! We know there is a lot of competition out there and we appreciate you choosing us. We are glad to hear its now running well and that you had such a great experience. Thanks again and drive safe! - Martin Chevrolet

August 30, 2017

Peace of Mind with Performance Car I was looking for a reputable shop to do some suspension work on my 1998 Camaro. Being a "car guy" I am always concerned with the quality of work and More

by GavsPurpleZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul B ( technician ), Mike Bailey
Sep 11, 2017 -

Martin Chevrolet responded

We really enjoyed helping you out and thank you for bringing in your Camaro for us to work on. It was a pleasure meeting you and we hope to see you again in the future. Thanks for the 5 star review as well! - Martin Chevrolet

July 17, 2017

Great service and taken care of above and beyond! I originally purchased my 2015 Trax in July 2015 from Martin and have taken advantage of the free oil changes and car washes from the service center. More

by JillAlmanza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bailey
Jul 17, 2017 -

Martin Chevrolet responded

Jill, Thank you for the 5 star review! We appreciate you giving us the opportunity to help you out with your radio and hope that you continue to enjoy your Trax and your free oil changes and car washes for years to come. Thanks again and drive safe! - Martin Chevrolet

July 13, 2017

Flexible service with comprehensive evaluation. Martin Chevrolet is a well run dealership. I appreciate both trained mechanics and comprehensive service evaluations along with flexible servicing a More

by Gary K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris Kotesky
Jul 13, 2017 -

Martin Chevrolet responded

Gary, Thank you for taking the time to write us a review! We appreciate you choosing us for service and are pleased we are able to accommodate your schedule with our flexible appointments! Thanks again and we will see you next time! - Martin Chevrolet

July 06, 2017

First time in service department This was my first oil change on my 2017 chevy Tahoe and Aaron was so helpful and friendly! The service department was extremely clean and comfortable! More

by Taylork7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jul 13, 2017 -

Martin Chevrolet responded

We are so glad to hear you enjoyed your first visit to Martin Chevrolet with your New Tahoe. Thank you for choosing us and we appreciate the great review. - Martin Chevrolet

July 03, 2017

Vehicle service Took my car in to have the recall fixed on it. It was fast and painless to get fixed. They told me how long it would take and gave me a complementary More

by p-rath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jul 13, 2017 -

Martin Chevrolet responded

Thank you for taking the time to write about your experience with Martin Chevrolet and Aaron. We are so glad you are comfortable with using our service department and look forward to working with you again. Thanks again and drive safe! - Martin Chevrolet

June 30, 2017

Windshield wiper It was raining, I'm on Hwy. 31 with two kids and my wiper stops. I have to pull over until the rain eases . I drive to Martin Chevy and pull in . He k More

by Debby L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jul 12, 2017 -

Martin Chevrolet responded

Debby, Thank you for the opportunity to help you out with your wiper issue. We really try our best to make every experience an easy and stress-free experience for each customer and are so glad that it worked out. We hope to see you in our service department again (hopefully just an oil change next time) and thank you for posting a great review for our service department. - Martin Chevrolet

June 20, 2017

Corvette owners friend I purchased my 2001 Vette from Martin 3 years ago with 17K miles on it. I have added 12K and the Corvette tech has help me maintain it to its highest More

by Scotts01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bailey
Jun 23, 2017 -

Martin Chevrolet responded

We try our best to give each and every customer the best service at the most competitive pricing possible and we appreciate you giving us the chance to earn your business 3 years ago. Thank you so much for continuing to service your Corvette with us here, we look forward to seeing you next time. Thanks again! - Martin Chevrolet

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