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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,026 Reviews

1,026 Reviews of Martin Chevrolet - Service Center

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May 12, 2025

Martin Chevrolet is always friendly and helpful. I don't feel like I'm being rushed and they always take the time to explain the work that's being done before getting my approval. More

by Markmidwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Always super friendly and fast. No matter who my advisor is, I always get taken care of. More

by charles.fanning
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
May 09, 2025

Friendly, courteous, caring, took care of my truck fixed any issues in a timely manner also very informative More

by jmwinstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

I have always had a good experience with Martin Chevrolet. Blake and the Service manager Duane do an excellent job! I always have my maintenance and repairs done by John because he is knowledgable, More

by jpeschke
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
May 05, 2025

Courteous and efficient. Chris Harris was very friendly and helpful! The waiting room was clean and coffee available was appreciated. More

by gdtrem
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
May 02, 2025

The service was much quicker this time and I was able to get the requested shuttle home as well. The service tech was very responsive and helpful! More

by sarah.bergeson
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
April 30, 2025

Excellent service team, starting with Ralph, who is both attentive and highly responsive, key attributes in a service writer. Paul continues as a superb mechanic, highly knowledgeable and skilled. More

by SAK
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
May 05, 2025 -

Martin Chevrolet responded

We're absolutely thrilled to hear about your positive experience! We'll definitely share your kind words with Ralph and Paul—they'll be so happy to hear them! - Martin Chevrolet

April 30, 2025

Quick turn around for an oil change and wash. Clean waiting area and free coffee. More

by lionhound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Martin Chevrolet responded

Thank you! We are glad to hear everything was completed quickly and to your satisfaction. Come see us again next time! - Martin Chevrolet

April 30, 2025

My experience with this dealership lately the last couple years I've been pretty poor they don't cheer with respect they honor anything they sold us and how do you treat people like that that spend over $50, More

by Tschristy071005
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
April 30, 2025

Very poor communication. Went to pick up car, huge puddle underneath. Not happy at all. More

by Debdawdy
Recommend Dealer
No
Employees Worked With
Chris
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