Martin Chevrolet
Torrance, CA
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Came in to buy a Tahoe z71 advertised at $68k and was told it would be 10k more rhan the advertised price. I asked why, the salesman said because we can. If that’s the case why not advertise it at the s told it would be 10k more rhan the advertised price. I asked why, the salesman said because we can. If that’s the case why not advertise it at the selling price they wanted! Isn’t this misrepresentation and is this even legal? More
5 Stars to Richard Cabrerra! We've been servicing all our GM vehicles at Martin Chevrolet, even after moving 45 minutes away, years ago. Still worth the drive, to make sure everything gets done right and on GM vehicles at Martin Chevrolet, even after moving 45 minutes away, years ago. Still worth the drive, to make sure everything gets done right and on time. Richard always provides excellent service and quick turnaround. What I appreciate the most is the honesty and open communication from Richard Cabrerra. Richard is truly a trusted advisor when repairs can run in the thousands of dollars, based on my experience of many years. Thank You, Richard! More
I emailed my service rep. asking when I was going to receive my red head cover and car cover for my new C8 Corvette, no response. Therefore customer service for now poor. receive my red head cover and car cover for my new C8 Corvette, no response. Therefore customer service for now poor. More
Bad, bad, bad ,bad, customer services don't go there Sales manager dont work with you, don't waste time and money liars bad services,, bunch of rats rats...rats ......rats Sales manager dont work with you, don't waste time and money liars bad services,, bunch of rats rats...rats ......rats More
Had my son took our leased Volt in ( has 23,000 miles) for 2nd free oil change service. The Service Consultant first told him that we missed the 15000 mile service and asked him to approve to pay for a $ for 2nd free oil change service. The Service Consultant first told him that we missed the 15000 mile service and asked him to approve to pay for a $563 service including changing Air filer, inside cabin filter, throttle body cleaning and few others. Without knowing what's in our 3 years lease agreement, my son signed the workorder and notified me right away. Fortunately I was in town and able to walk in to your dealership to clarify with your Sales Department what is required to do which is a free Lube Oil and filter change only to avoid paying $563 for the unnecessary service. This is a horrible experience from our home town dealership that we have dealt with for 4 cars in total in past 20 years. Totally heartbroken and disbelief !!!! I am not expecting any extra service but do hope to be treated with honesty. This incident bothers me much because it shaken my faith for the very basic value of how commerce should be conducted in our home town Torrance. I am hoping you can provide explanation to me why this could even happen? More
Bad customer services Bad customer don't go ther dont waste you time and money very disrespectful i got better deal at George Chevrolet hard to work with managers Bad customer don't go ther dont waste you time and money very disrespectful i got better deal at George Chevrolet hard to work with managers More
They didn’t what to respect , the price This people is really in respectful they didn’t what to sell the truck, to us because we get really mad... after they change the interest , because th This people is really in respectful they didn’t what to sell the truck, to us because we get really mad... after they change the interest , because they change the interest rate!!!! We shan’t to get the 72 months zero interest and they didn’t what to sell us the truck... because they care so much about the reviews of the people🤬🤬🤬🤬 More
Worst service experience ever On 8/23/19, I took my car to Martin Chevrolet for an oil change. The tires were rotated as part of the service. I have had this service performed reg On 8/23/19, I took my car to Martin Chevrolet for an oil change. The tires were rotated as part of the service. I have had this service performed regularly since 2011, when I purchased my car at this dealership. After I left,.I checked my vehicle information center, and noticed that one of the tire pressures was not showing on the monitor. I called the dealership and was told that one of the sensors was failing and would need to be replaced. I disagreed, and took my car to Big O tires for an inspection. The technician performed tests which showed that all the tire sensors were working. The problem of the missing tire reading was fixed, and all four tire pressure readings are now displayed in the vehicle information center. Big O charged nothing for this service! The mechanics at Martin Chevrolet are incompetent, and will never work on my car again. More