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Martin Chevrolet
Crystal Lake, IL
2,061 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,061 reviews
October 27, 2021
I had brakes and new tires put on in the last month and I was told I need new tires and rear brakes if I didn’t get a free oil change I would definitely be going somewhere else was told I need new tires and rear brakes if I didn’t get a free oil change I would definitely be going somewhere else More
by llang701
Verified Customer
October 27, 2021
Efficient, friendly, professional. Great service. Consistently. I don’t want to write 15 words, OK? Consistently. I don’t want to write 15 words, OK? More
by LLOUGH
October 26, 2021
Ralph got me in on time and Paul took good care of my new Corvette. I recommend Martin to all the Corvette owners I know. Corvette. I recommend Martin to all the Corvette owners I know. More
by ea327
Employees Worked With
October 22, 2021
Brought our traverse in for a oil change and tire rotation. Ralph was fantastic on time!!! Awesome job!! Thanks, Sean Smith rotation. Ralph was fantastic on time!!! Awesome job!! Thanks, Sean Smith More
by SRSMITH0
Employees Worked With
October 21, 2021
I would still recommend as I love having free oil changes but I’m disappointed in the last few times I’ve been in. Went in for an oil change and mentioned that I had a sensor blinking at me but they never ch but I’m disappointed in the last few times I’ve been in. Went in for an oil change and mentioned that I had a sensor blinking at me but they never checked and I assumed all was well since they hadn’t said anything. Wiper fluid was also not topped off. Went in a week later because the check engine light was on, mentioned about wiper fluid not being filled. Left with an estimate for $2500 in repairs with no way around and wiper fluid still not filled (did not realize until I got home)! Looked over my estimate and they gave me a quote for something pertaining to AWD when my car isn’t and told me a 10 hour job was going to take 2-weeks. No loaners (car shortage so they needed to sell all loaners) and no reimbursement for a loaner. Second opinion on said repairs from another place and was quoted a more reasonable price for something that ISN’T even a major issue right now. Small, minor leak of the power steering hose that needs to be replaced where Martin Chevy told me a whole lot more needed to be done! So i don’t know what Martin Chevy did with my car for almost 2 hours but I will not be scheduling service there. They’re hurting for money so they’re trying to nickel and dime for every service they can get. More
by Rach
Employees Worked With
Aaron Grassel
October 20, 2021
Ocee was excellent! Appreciated that he made sure to have my car ready as I had to get to a Dr appt. have my car ready as I had to get to a Dr appt. More
by tsgrimes91
October 20, 2021
Great experience, except I had to follow up on my part, immediately after, I was informed it was there immediately after, I was informed it was there More
by tsteffey
Employees Worked With
October 20, 2021
Very clean and friendly dealership, Adam was great to work with, the process was easy we were able to make the purchase by phone and once the paper work was ready we just went to sign. We will for sure b work with, the process was easy we were able to make the purchase by phone and once the paper work was ready we just went to sign. We will for sure be going back to Martin Chevy for all our sales and service needs More
by Oldzuch
