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Martin Chevrolet

Crystal Lake, IL

4.7
2,130 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,130 reviews

January 19, 2022

My Chevy volt had a bad battery and was still under warranty. With todays supply chain issues we weren’t sure just how long it would take to get a new EV battery in and initial estimates from Chevy we More

by christopher.sharp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Christopher, Thank you for choosing Martin Chevrolet for your Volt service and for being patient with us waiting for your new battery. We are so glad we could get you back on the road and look forward to helping you out again if ever you need anything! Thanks again! - Martin Chevrolet

January 18, 2022

As far as I am concerned, this is the best customer friendly, of ALL the dealers in the surrounding area. Their service department will do their utmost to serve the customers requirements, ( for whatev More

by hollandsglory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The all weather carwash team!, Aaron Grassel, Brad Nichols
Jan 21, 2022 -

Martin Chevrolet responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! - Martin Chevrolet

January 18, 2022

Continued five star service.Martin Chevy across the board is unparalleled by any other dealer. More

by jasebastian615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

January 18, 2022

I had a good experience at this location. I will be back for my next oil change. More

by sharonney01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Sharon, We want all our clients to have a comfortable and stress-free experience with us! We do hope we can be of assistance in the future. Take care! - Martin Chevrolet

January 18, 2022

Didn’t do my car wash, and my clock radio wouldn’t turn on after I left. Going back today to see about radio, and maybe will get my carwash then. More

by rjdarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 21, 2022 -

Martin Chevrolet responded

Thank you for letting us know how your visit went. It can be tough to run the wash when the weather gets too cold, so whenever there is a nicer day, feel free to stop in for a free wash. We hope to see you again soon. - Martin Chevrolet

January 18, 2022

Prompt and friendly service. I had option on service now or in the future. My car was washed and ready in the time quoted More

by smoeller618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 21, 2022 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We're looking forward to your next visit with us. Until then, take care and drive safe! - Martin Chevrolet

January 17, 2022

Blake was amazing at keeping me posted on my car & letting me know what to expect More

by s.hapeman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Martin Chevrolet responded

Thank you! We appreciate you choosing Martin Chevrolet and taking the time to let us know that Blake did an amazing job! We will see you next time. Take care! - Martin Chevrolet

January 17, 2022

That did a comprehensive test of the various things and would use them again.The dealership is AAA five stars More

by Abcfoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Abcfoto responded

You did a great job!!!

Jan 17, 2022 -

Martin Chevrolet responded

Thank you so much for the thoughtful review! We really appreciate you choosing Martin Chevrolet for your service needs and hope we can be of service to you again in the future. Take care and drive safe! - Martin Chevrolet

January 17, 2022

Everything was amazing I worked with Ed Mouton. This is the 11th car my wife and I have purchased from Ed at Martin Chevrolet 2 of them have been Corvettes. We recommend him and the dealer to everyone. We More

by Mandd25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Martin Chevrolet responded

M&D, We strive for customer experiences like this, and could not be more pleased. You ARE family. We truly appreciate your business and hope to work with you for years to come. Enjoy your 11th Martin Chevrolet vehicle and take care! - Martin Chevrolet

January 17, 2022

Worked with Ed Mouton and everything was great. I recommend Martin Chevrolet for all your car needs. More

by tayler.perruccio16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Martin Chevrolet responded

Tayler, Thank you for taking the time to share your comments about Ed Mouton. We really appreciate your kind words and will make sure to let Ed know your feelings about him. Take care! - Martin Chevrolet

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