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Martin Chevrolet
Crystal Lake, IL
2,061 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,061 reviews
Verified Customer
November 25, 2021
Good customer service, friendly staff, quick service time and explanation of any other work needed and explanation of any other work needed More
by normanjcoleman
November 24, 2021
Whenever I go there everyone is very grand professional. The dealership is always very clean. The dealership is always very clean. More
by POPCORNFIVE
Employees Worked With
November 24, 2021
The staff treated me well, explained what could be done for my problem. And when I explained what I needed from them, they complied. And they didn't try to push me to spend money. It was a Great experience for my problem. And when I explained what I needed from them, they complied. And they didn't try to push me to spend money. It was a Great experience. And I will definitely go back for other work. More
by Nan
Employees Worked With
November 23, 2021
OC at Martain Chevrolet helped replace the rear wiper mechanism that was damaged in the car wash. Thanks for the prompt attention. mechanism that was damaged in the car wash. Thanks for the prompt attention. More
by gracelinnane
Employees Worked With
November 19, 2021
Have been a loyal customer since the dealership's opening, and will remain so as long as the all-around service and satisfaction remain exceptional. opening, and will remain so as long as the all-around service and satisfaction remain exceptional. More
by gkolke
November 19, 2021
When my truck was in their car wash, they broke my rear wiper mechanism off. No one bothered to tell me until I need to use it on my way home. It was raining that day and my rear wiper would not work. I wiper mechanism off. No one bothered to tell me until I need to use it on my way home. It was raining that day and my rear wiper would not work. I got home and saw packages at my door. I ran to get them out of the ran and took a look at the rear of my truck. The whole wiper mechanism was just hanging there. Now I'm afraid that it's going to swing and scrape the paint off my truck. I called OC and told him what happened. He told me to come back so he could see it. I went back and he came out to see my truck and disassembled the wiper. He said he would have to order a new part that would take a few days. He apologized. I felt dismissed. What I did notice on the tv's (while I was waiting the 2 hours and 45 minutes for new tires) was during that time, I watched a young guy drive my truck and needed help getting out of the car wash. More
by gracelinnane
Employees Worked With
November 18, 2021
The staff provides high quality service, they are professional and respectful, and the facility is clean and comfortable. professional and respectful, and the facility is clean and comfortable. More
by christinetobin3
Employees Worked With
November 17, 2021
Truck went in for an oil change , but vehicle was scratched while in service. Was notified and and really appreciate the honesty. Scratch was fixed, but had asked for the vehicle to be detailed as a scratched while in service. Was notified and and really appreciate the honesty. Scratch was fixed, but had asked for the vehicle to be detailed as a courtesy. Vehicle was washed, but not detailed. More
by j31sant
Employees Worked With
Aaron Grassel
