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Martin Chevrolet

Crystal Lake, IL

4.7
2,061 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,061 reviews

January 12, 2022

Scheduled an oil change, arrived on time, they were done in less than an hour, which was great for me. Having a business to run , I can hardly waste time sitting in a dealership or anywhere, can’t make mone More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jan 17, 2022 -

Martin Chevrolet responded

Daniel, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs. We always want to hear back from our clients and we're glad you had such a positive experience with us! - Martin Chevrolet

January 12, 2022

The dealership is very organized and kept very clean. The people that work there a very courteous to the customers. More

by udigit2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

January 12, 2022

I keep coming back because or Ralph and Ed. They are the best. You ever get rid of them I stop buying Chevy. Last year I bought 4 vehicles from Martin Chevy in crystal lake. The coming year might be 2 more More

by WHARDING2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! See you next time! - Martin Chevrolet

January 12, 2022

The service department was excellent , kept me informed during the entire repair process and offered to come to my home and drive me to the dealership. Yes, Ralph was excellent More

by RDSZYDLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Martin Chevrolet responded

We are glad we could help! Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! - Martin Chevrolet

January 11, 2022

They took my car in to check it out for a leak right away, and I did not have an appointment More

by KNOXITOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jan 17, 2022 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Martin Chevrolet and we hope to see you again next time. - Martin Chevrolet

January 11, 2022

Was able to pull vehicle right in. Service manager was prompt with no waiting to explain my requests. Was able to communicate with manager by text. Could use more power sources to charge phone or PC while More

by lzfd51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Joel Storm
Jan 17, 2022 -

Martin Chevrolet responded

Thank you for taking the time to let us know how we did and for the suggestion about adding more power sources for device charging while waiting. We appreciate you choosing Martin Chevy and look forward to helping you out again next time. - Martin Chevrolet

January 08, 2022

One of the best car buying experiences I’ve ever had. I was treated very fairly and in and out in under 2 hours. More

by Mdmalisheski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Raffaelli
Jan 17, 2022 -

Martin Chevrolet responded

Thank you for your kind review! It is great to hear everything was done quickly and to your satisfaction! We're always here with the same great service whenever you need service or another vehicle! Enjoy your new ride and stay safe! - Martin Chevrolet

January 08, 2022

I had previously used Martin to help me find a Traverse in 2014. Because of the positive experience, I returned to now replace the Traverse with a Tahoe. Of course this being the absolute wrong time to bu More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Jan 17, 2022 -

Martin Chevrolet responded

Chad, Congratulations on your new Tahoe! Thank you for taking the time to write about your experience. It is wonderful to hear that Joel, AJ and Tom were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

January 07, 2022

Wonderful Dealer! Mike our salesman’s went up and beyond. Best car buying experience ever!!!! Walked into the dealership, everyone was so welcoming and friendly. Would recommend Martin to anyone. More

by Jackie&Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jan 07, 2022 -

Martin Chevrolet responded

Jackie & Jeff, Hearing that you had the "best car buying experience ever!!!!" is music to our ears! We really couldn't ask for a nicer compliment! Come see us for any future needs or just to say hi! - Martin Chevrolet

January 06, 2022

Brad, Ocie, Aaron, Ralph and Blake always take good care of me when I bring in my car for service. Friendly staff, fair prices, and a comfy waiting area. Couldn't ask for much better. More

by Agiovenco04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle, Aaron Grassel, Alex Raffaelli, Brad Nichols
Jan 07, 2022 -

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the service team and thank you for this great review. Drive safe and take care! - Martin Chevrolet

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