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Martin Chevrolet

Crystal Lake, IL

4.7
2,061 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,061 reviews

January 25, 2022

EXTREMELY professional, knowledgeable staff, reasonable prices. They always call you back immediately when you leave a message More

by Sbluckie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jan 26, 2022 -

Martin Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon! - Martin Chevrolet

January 25, 2022

Nice everyone. Service team, cashier office and sales. Fast service. Like the sitting area. Clean environment too More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jan 26, 2022 -

Martin Chevrolet responded

Julie, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

January 25, 2022

Joel Storm was the reason we came back to purchase another vehicle for our family. We were just as fortunate to meet Adam Arliskas who walked us through the process seamlessly as well. Super kind and More

by jlebron6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Jan 26, 2022 -

Martin Chevrolet responded

We’re glad that Adam and David were able to address your purchasing needs and to place you in a vehicle that met your specifications. We appreciate you choosing Martin Chevrolet as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Chevy! Please come back and see us again soon! - Martin Chevrolet

January 25, 2022

excellent service and communication during the time my Cadillac was in the shop Everyone did a great job More

by gregoryramirez1971
Customer Service
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Martin Chevrolet responded

Gregory, On behalf of the Martin Chevy team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others, and we look forward to servicing your Cadillac again next time! - Martin Chevrolet

January 24, 2022

The work was done ahead of schedule and everything was fine and the team there was very courteous More

by JAMES.BOTTOMLEY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Martin Chevrolet responded

James, Thanks for taking the time to leave a review. We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again! - Martin Chevrolet

January 24, 2022

Even with an appointment, a basic oil change took over two hours while I waited. Standoffish service writers with an attitude. Dash cam shows techs rummaging through car. More

by Not interested
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 07, 2022 -

Martin Chevrolet responded

Thank you for your feedback. We have systems in place within our dealership to make sure each aspect of your vehicles service gets handled properly by our team. We would like the opportunity to review your visit but we need a little more info from you to do so. Could you please give our Service Manager, Duane Hill a call at 815-459-4000 with your name, vehicle info and date the vehicle was here so we can do some research? - Martin Chevrolet

January 22, 2022

Blake was very courteous and helpful. I felt like a valued customer . My vehicle was serviced in a timely manner More

by lethelbert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Martin Chevrolet responded

Thank you so much for sharing your experience with Martin Chevrolet and Blake Hill. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Take care and drive safe! - Martin Chevrolet

January 21, 2022

Martin Chevrolet’s service department is unhelpful and a tries to sell as many repairs as they can. More

by Miami01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure
Jan 21, 2022 -

Martin Chevrolet responded

Thank you for your feedback. We would like to hear a little more about your visit so we can hopefully remedy the situation for you and make sure we don't have an issue moving forward. Could you give me a call at 815-459-4000 or send me an email at abrownlow@martin-chevy.com to let me know what happened with your service visit? Thanks Anne Brownlow Martin Chevrolet

January 21, 2022

They were very good with my schedule offering to let me leave over night if couldn’t get it done quickly for me. They were very busy but able to finish it. It saved me time and an extra hour round trip. More

by H-DIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Thanks so much for taking the time to post a review about your experience with our service team. We appreciate you choosing Martin Chevrolet and look forward to being able to help you out again next time. - Martin Chevrolet

January 21, 2022

My service writer is Ralph Stalesky and unlike the service writers at Gary Lang doesn't try to sell me on repairs that aren't needed. What Ralph does do instead is make sure my car is properly mainta More

by kcv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jan 21, 2022 -

Martin Chevrolet responded

We really appreciate your feedback! Thanks for your praise and kind comments about our team. Thank you again for taking the time to let us know how we did. We hope you have a great day! - Martin Chevrolet

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