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Martin Chevrolet

Crystal Lake, IL

4.7
2,179 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,179 reviews

June 29, 2022

They handled everything very quickly and professionally, it was my first car buying experience and I couldn’t have asked for it to have gone better. More

by SIMSAM121201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Thanks again! - Martin Chevrolet

June 29, 2022

As aways excellent service in the service department. Ralph and Blake are aways friendly and helpful. More

by cuchnamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 01, 2022 -

Martin Chevrolet responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience and will pass along your kind words about Ralph and Blake! - Martin Chevrolet

June 29, 2022

Ralph was friendly, knowledgeable about my Chevy and helpful. He helped me work out a solution to my concern. More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Scott, Thank you so much for sharing your experience with Martin Chevrolet and Ralph. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback! - Martin Chevrolet

June 29, 2022

Car ran fine when I brought in for oil change. Before I got home the engine light came on. I am wondering what your oil change kid screwed up. More

by CASHCOMESEASY2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Martin Chevrolet responded

Thank you for letting us know about your issue. We look forward to speaking with you soon to get your car back in to have the issue addressed. Please call us at your convenience so we can handle this concern for you! - Martin Chevrolet

June 28, 2022

Great communication from this department. They explain everything and do so respectfully. Top notch service! More

by MissJules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

MissJules, Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

June 28, 2022

Very helpful and supportive service writers, Brad and Ralph, and service manager, Duane. Most importantly, excellent Corvette mechanic, Paul. More

by sak007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

June 27, 2022

My car was in for service recall and lube & oil. I brought my car in at 9:30 AM and it was there until 5:00 Pm. The recall work was never doen, only lube & Oil where finished. No one has called me t More

by CHUCKFINUCANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Blake from the service dept was amazing, great guy to work with, honest, up front and delivered on what he promised! More

by Bedc2564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

We're happy you found Blake to be so supportive during your experience here at Martin Chevrolet. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

June 27, 2022

Everyone at Martin Chevrolet was friendly and eager to do their part to make my car buying experience easy. AJ was helpful, knowledgeable and best of all, did not pressure me at all! This was by far the best More

by jenny.acred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Jenny, Thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

June 27, 2022

Very friendly & professional. The only dealer for us. Ralph in service is very helpful. Wouldn’t go anywhere else. More

by Cathyruther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Cathy, We are happy to pass along your kind words to Ralph. I am sure he will be pleased to know how highly you think of his service. If there is ever anything else that comes up, please give us a call or stop by! - Martin Chevrolet

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