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Martin Chevrolet

Crystal Lake, IL

4.7
2,058 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,058 reviews

March 16, 2022

Joey was friendly, informative and displayed integrity! He even came in on an off day just so I could sign my papers on my timeline. Thank you! More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Thanks again for taking the time to leave us this information about your recent visit. Take care! - Martin Chevrolet

March 16, 2022

I went in with no Oil Leaks and & I am still leaking oil after returning 3 times More

by TomT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

TomT responded

I will contact Dwayne Hill Friday to get this problem resolved.

March 12, 2022

I had a great experience at Martin Chevy, Dealing with everyone was very easy and stress free. AJ and David were very helpful and patient with me as I had many questions,the finance office experience was More

by RPETE13400
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Martin Chevrolet responded

Hearing that you had an “very easy and stress free” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Martin Chevrolet. We wish you many happy miles in your new Chevrolet and we look forward to serving you for many years to come! - Martin Chevrolet

March 11, 2022

Waiting time for your car is unbelievable long. mechs always find something else is wrong when you are helping the elderly. when you give a price on a part it should not vary. Put it in writing and More

by Trucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Mar 23, 2022 -

Martin Chevrolet responded

Thank you for your review. We would like to speak with you further about your experience and interaction with our service team so we can better understand what happened. When you have a few minutes to talk, could you give our Service Manager, Duane Hill, a call at 815-459-4000. We look forward to hearing back from you soon. - Martin Chevrolet

March 09, 2022

Never been dissatisfied with service, treatment and my car is always ready when promised. Been a happy customer since 2011. More

by englishfamilyof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Martin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

March 09, 2022

Have bought numerous vehicles from Martin Chevrolet. Just purchased a new one and am very pleased with the sales staff, especially Mike Lakhani, who has also helped us in the past. We got what we wanted More

by gkolke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph, OC, Aaron Grassel
Mar 10, 2022 -

Martin Chevrolet responded

We’re glad that Mike Lakhani was able to address your purchasing needs and found you a new Chevrolet that met your specifications. We appreciate you choosing Martin Chevrolet as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle! Please come back and see us again soon! - Martin Chevrolet

March 08, 2022

The staff was extremely friendly, Adam was amazing! No pressure, thoroughly explained the truck's features and our options. The whole process, from the test drive to finance to keys in hand was the smo More

by Christie&Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Martin Chevrolet responded

Christie & Nick, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! On behalf of your friends here at Martin Chevrolet, enjoy that ride! - Martin Chevrolet

March 07, 2022

Listened to my concerns and delivered service excellence. Thank you Martin Chevy for setting the bar. More

by tengbr29371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The porter five stars, Brad Nichols
Mar 10, 2022 -

Martin Chevrolet responded

We couldn’t be happier that our service team provided you with a great service experience. Thank you for the review and please come back to visit anytime! - Martin Chevrolet

March 04, 2022

A.J. was Awesome! Buying a car from Martin Chevrolet was the best experience we've had in a very long time. The entire staff was so nice and helpful! We even spoke with the Service Department about some wor More

by panda1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bazzoli, Brad Nichols
Mar 10, 2022 -

Martin Chevrolet responded

Hearing that you had “awesome” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Martin Chevy in Crystal Lake. We wish you many happy miles in your new vehicle and we look forward to serving you for many years to come! - Martin Chevrolet

March 04, 2022

Best dealer ship I have every been to. Ralph from service dept. is the best! More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Martin Chevrolet responded

Maggie, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit. Take care! - Martin Chevrolet

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