Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great service department. Very knowledgeable and courteous staff. I just moved to the area and will certainly be back when I need service again. Very knowledgeable and courteous staff. I just moved to the area and will certainly be back when I need service again. More
Ralph in the service department goes above and beyond always. He looks out for what is needed, explains everything well, more than once if needed. Ralph is the great asset to Martin’s service team! always. He looks out for what is needed, explains everything well, more than once if needed. Ralph is the great asset to Martin’s service team! More
SLOW, SLOW, and SLOW Had an appointment and the didn’t get to my truck until late morning, couldn’t finish servicing My truck that day because they needed 5 hrs. Well, I needed my truck to wor didn’t get to my truck until late morning, couldn’t finish servicing My truck that day because they needed 5 hrs. Well, I needed my truck to work every day…… I’m a home repairman. Very inconvenient!!! Then the didn’t work on my truck until LATE day two…….. I guess they have more important customers……. Maybe Rays service Department is better! More
This was the best experience I have had regarding purchasing a new vehicle. I didn't feel stressed and all my questions were answered. Your establishment was clean and everyone was will to help us w purchasing a new vehicle. I didn't feel stressed and all my questions were answered. Your establishment was clean and everyone was will to help us with our concerns and questions especially about the new technology. More
Great service and very friendly staff . And fare pricing. NEVER HAD ANY PROBLEMS WITH staff or service member And fare pricing. NEVER HAD ANY PROBLEMS WITH staff or service member More
The car arrived much sooner than expected and the timetable moved rapidly and smoothly without any problems. Joel kept us informed throughout this process so we knew what was happening and we were pl timetable moved rapidly and smoothly without any problems. Joel kept us informed throughout this process so we knew what was happening and we were pleased to be in our new car ASAP. We had one minor problem with a message on the dashboard, called Martin Chevrolet, and were directed to a local dealer before anything bad happened and the problem was solved with a minimal impact to us. So we know Martin Chevrolet has our back. More
The workers are excellent! Thank you Blake for knowing the best way on how to treat a customer. Thank you Blake for knowing the best way on how to treat a customer. More
If you're told the wait will be an hour and fifteen minutes, expect 4 hours minimum every time. Even though they tell you they will throw in a car wash they never do which is just the cherry on top of minutes, expect 4 hours minimum every time. Even though they tell you they will throw in a car wash they never do which is just the cherry on top of they already poor service. More
Amazing customer service every time we visited the dealership and always kept me up to date on the status of my car order! dealership and always kept me up to date on the status of my car order! More
Always a good place to go! Very friendly and courteous . Take good care of there customers! Very friendly and courteous . Take good care of there customers! More