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Martin Chevrolet

Crystal Lake, IL

4.7
2,203 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,204 reviews

October 23, 2022

Ociel was very nice and got me in and out quickly. He is always there for the customer. More

by wintersfamily97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Nov 01, 2022 -

Martin Chevrolet responded

Thank you for the kind review about Ociel! Take care and let us know if there is anything further you need help with! - Martin Chevrolet

October 20, 2022

The service was really really good I really appreciate watch they did for me and let me know about my car I would recommend answer any of my friends I have a Chevrolet Chevrolet More

by Pamela Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the employees, Aaron Grassel, Brad Nichols
Oct 20, 2022 -

Pamela Spencer responded

If anybody needs a Chevrolet text take it to the dealer they do a great job I gave them five stars

Nov 01, 2022 -

Martin Chevrolet responded

Pamela, It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

October 19, 2022

Always the best service here and I trust the work more than other dealerships offense to them More

by Mustafah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Nov 01, 2022 -

Martin Chevrolet responded

Mustafah, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

October 19, 2022

Great owner, great service staff! Always help me with warranty work and keeping my vehicles caught up on maintenance! Free oil changes and car wash is nice too! More

by Boilerup89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Nov 01, 2022 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. - Martin Chevrolet

October 19, 2022

Service manager was very professional in taking care of some small dents that weren’t noticeable when we purchased the car on a weekday evening. The whole process was hassle free and performed in a timely More

by jimsmearman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Martin Chevrolet responded

Jim, Congratulations on your new Chevrolet! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Take care and drive safe! - Martin Chevrolet

October 17, 2022

Switched here from a different dealership because closer to home. Last visit not so good More

by bradley40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Martin Chevrolet responded

We would like the opportunity to address your concerns. Please reach out to us directly at (815) 459-4000 when you have a chance. Thank you, and we look forward to hearing from you. - Martin Chevrolet

October 13, 2022

Was very happy with the service on my car. Ralph was very nice on keeping me up to when my car would be finished More

by Lryan105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Martin Chevrolet responded

Thank you for taking the time to share your comments about your visit to Martin Chevrolet's service department. We love to hear back from our customers and are pleased your visit went well. If there is anything further we can help you with, give us a call! - Martin Chevrolet

October 11, 2022

Welcoming. Awesome customer service. Well come back to this dealership and let them check my blazer on out again. More

by evacummings19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Martin Chevrolet responded

Eva, Thanks for choosing Martin Chevrolet and for letting us know how your service visit went! We hope we can be of service to you again in the future! - Martin Chevrolet

October 06, 2022

Thanks to Ed Mouton from Martin Chevy for an outstanding delivery experience of my first Corvette! Ed is the best! More

by pleudo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Martin Chevrolet responded

Thank you for letting us deliver your new C8 to you! We hope you are enjoying it so far! Give us a call or stop by if we can help you further! - Martin Chevrolet

October 06, 2022

The service took longer than was originally told and was more expensive than I expected. The cost for labor was more than twice the cost of the part. I would have expected the labor cost to be more reason More

by kkirsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Martin Chevrolet responded

Thank you for your feedback. We are disappointed to hear that you did not have a more positive experience with us at Martin Chevrolet but we thank you for taking the time to speak with us on the phone so we could clear up some of your concerns. We regret that you weren't satisfied with your experience. We hope you will give us another chance. - Martin Chevrolet

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