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Martin Chevrolet

Crystal Lake, IL

4.7
2,203 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,203 reviews

November 01, 2022

When dealing with service at Martin, I get the best and complete service. They take the to explain the issues and possible corrections. If they can’t diagnose the problem then they explain that to me as w More

by mark012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Martin Chevrolet responded

Mark, Thank you for taking the time to write about your experience. It is wonderful to hear that our service team was able to provide you with the excellent experience we strive to provide all our customers. Thanks for taking the time to leave a review. - Martin Chevrolet

October 30, 2022

I got great help finding a nice car on short notice in my budget. No complaints on service. Fingers crossed with the car lol More

by paulyfatts888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! Let us know if there is anything else we can assist you with. - Martin Chevrolet

October 30, 2022

Made an appt took me on time and called me when car was done. Did everything More

by maddiecram49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Martin Chevrolet responded

Maddie, Thanks for letting us know that your service experience went smoothly! We appreciate your feedback and thank you for business. Drive safe! - Martin Chevrolet

October 30, 2022

Martin Chevrolet is the ONLY place we will ever buy a car! We just purchased our fourth car from them. My daughter had been shopping around for a week and ALL the dealerships we went to are tacking on al More

by truckin2.jb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Martin Chevrolet responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We hope your daughter is loving her new SUV! On behalf of your friends here at Martin Chevrolet, enjoy that ride! - Martin Chevrolet

October 28, 2022

It took two hours to get an oil change and then they came up with a couple other things that I should do which I didn’t need done. Go figure More

by skarlblom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Nov 16, 2022 -

Martin Chevrolet responded

Thank you for your feedback. We apologize for the extra time it took to complete your service visit. With it being a Jeep, we needed to obtain the needed oil filter and engine air filter from our local supplier which did add extra time. The additional services we recommended are related to the age of Jeep Cherokee, not the current mileage, and will help extend the life of your vehicle. Thank you again for taking the time to provide us with this feedback. We hope you will consider us again in the future. Take care. - Martin Chevrolet

October 28, 2022

Can get an appointment easily. Tire prices are comparable as are oil changes. Service is good. More

by damicomd007
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Martin Chevrolet responded

Thank you for the nice review. We appreciate you choosing Martin Chevrolet and look forward to your next visit with us! - Martin Chevrolet

October 27, 2022

They are great there. Great service and customers are treating very well. Highly recommend them More

by Rickhaisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Nov 01, 2022 -

Martin Chevrolet responded

Rick, Thank you for the kind review. We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

October 27, 2022

Great service team especially Ralph, he always goes above and beyond to explain everything and help More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Martin Chevrolet responded

Linda, Thank you for your kind review about Ralph. We will be sure to let him know you appreciate his service and we look forward to being able to help you have another great visit to Martin Chevrolet in the future. Thanks again! - Martin Chevrolet

October 26, 2022

Very friendly and concerned about issues with car. Only issue was it took 2 hours for an oil change with a appointment which they new I was waiting when I made the appt. More

by paul.wrzeszcz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Nov 01, 2022 -

Martin Chevrolet responded

Paul, Thanks for letting us know how your service experience went. We appreciate your patience with us while we were backed up and hope to make it up to you on your next visit. Thanks again. - Martin Chevrolet

October 23, 2022

Ociel was very nice and got me in and out quickly. He is always there for the customer. More

by wintersfamily97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Nov 01, 2022 -

Martin Chevrolet responded

Thank you for the kind review about Ociel! Take care and let us know if there is anything further you need help with! - Martin Chevrolet

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