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Martin Chevrolet

Crystal Lake, IL

4.7
2,203 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,203 reviews

November 23, 2022

Poor customer service. Not friendly took too long. Thats all ibhave to say not sure More

by traciemassie
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Don't want to rate
November 23, 2022

Martin Chevrolet has the BEST Service! They listen, explain and treats you like Family. I highly recommend this dealership! More

by crawford_jen1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Martin Chevrolet responded

Jen, On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! Take care and drive safe! - Martin Chevrolet

November 22, 2022

Had an appt for an oil change. It took 2 hours but I had them look at a latch on the inside of my car too. More

by hansen0810
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. - Martin Chevrolet

November 21, 2022

Martin has been servicing my car for few years and has always given me the best service. Ralph from service is always pleasant, makes sure my car is service correctly and that I get the best price. More

by judefromcary
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Martin Chevrolet responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Ralph was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

November 18, 2022

Service representative, Ralph was extremely helpful and nice. Work on my vehicle was done quickly and I was very satisfied with my experience. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Martin Chevrolet responded

Kathy, On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ralph and hope to see you again next time! - Martin Chevrolet

November 17, 2022

Awesome, punctual and profesional service. Every time I visit Martin dealers I feel like at home. More

by luna2627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Nov 18, 2022 -

Martin Chevrolet responded

Hearing that you had an “Awesome, punctual and professional” service experience is the best thing we could hope for! We look forward to serving you for many years to come! - Martin Chevrolet

November 15, 2022

Everything went perfect! The guys were great! They communicated well and kept me up to date on what they were doing. Enterprise was quick & responsive! More

by MICHELLEMCLAUGHLIN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Nov 18, 2022 -

Martin Chevrolet responded

Michelle, Thank you for the wonderful review and rating. We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Take care and drive safe! - Martin Chevrolet

November 14, 2022

A. J. Is a very good salesperson. He was comfortable to work with. Was able to answer all our questions. Very knowledgeable with the equinox. Friendly and truly enjoyable to work with. I have been referrin More

by LAUREE712
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about AJ. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback and enjoy your new Equinox! - Martin Chevrolet

November 13, 2022

Adam, James, and Phil took great care of my wife and I, and made our car buying experience quick and hassle free. Nice job! We highly recommend Martin Chevrolet. We’ll be back! More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Canty
Nov 14, 2022 -

Martin Chevrolet responded

Tim, It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it! - Martin Chevrolet

November 11, 2022

The serVice was Good service with friendly staff and very pleasant waiting area to work in. More

by jimannamcmanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Nov 14, 2022 -

Martin Chevrolet responded

Thank you for the 5 star rating! Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again next time! - Martin Chevrolet

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