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Martin Chevrolet

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.7
2,178 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,178 reviews

November 29, 2022

The water bottle, text updates and complimentary car wash was a pleasant surprise and appreciated. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
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Dec 01, 2022 -

Martin Chevrolet responded

DK, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

November 29, 2022

As requested, I did get a very thorough review of my vehicle to assure there were no issues that could have been missed at a later time. More

by Seanconley66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
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Dec 01, 2022 -

Martin Chevrolet responded

Sean, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

November 29, 2022

I have been very impressed with the customer service I’ve experienced so far! Friendly and supportive people trying to provide a positive experience for the customer! More

by mmandzen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Martin Chevrolet responded

Thank you for the great review. We appreciate you choosing Martin Chevrolet as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new GMC! Please come back and see us again soon! - Martin Chevrolet

November 28, 2022

What to say they are the greatest all around . Fast service Nice polite people there And the work is done right the first time . Service manager knows I'm picky on My car and truck he make More

by Kevin's truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
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Dec 01, 2022 -

Martin Chevrolet responded

Kevin, Thank you for the wonderful review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

November 24, 2022

Duane is a great service director and runs a first rate department. I wouldn’t take my vehicles to any other Chevrolet dealership. Thanks Duane. More

by SteveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Martin Chevrolet responded

Steve, We couldn’t be happier that Duane provided you with a great service experience. Thank you for choosing Martin Chevrolet! See you next time! - Martin Chevrolet

November 23, 2022

Poor customer service. Not friendly took too long. Thats all ibhave to say not sure More

by traciemassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't want to rate
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November 23, 2022

Martin Chevrolet has the BEST Service! They listen, explain and treats you like Family. I highly recommend this dealership! More

by crawford_jen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Martin Chevrolet responded

Jen, On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! Take care and drive safe! - Martin Chevrolet

November 22, 2022

Had an appt for an oil change. It took 2 hours but I had them look at a latch on the inside of my car too. More

by hansen0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. - Martin Chevrolet

November 21, 2022

Martin has been servicing my car for few years and has always given me the best service. Ralph from service is always pleasant, makes sure my car is service correctly and that I get the best price. More

by judefromcary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Martin Chevrolet responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Ralph was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

November 18, 2022

Service representative, Ralph was extremely helpful and nice. Work on my vehicle was done quickly and I was very satisfied with my experience. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Martin Chevrolet responded

Kathy, On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ralph and hope to see you again next time! - Martin Chevrolet

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