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Martin Chevrolet
Crystal Lake, IL
2,178 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,178 reviews
December 16, 2022
Had parts installed that were backordered since purchase. Dealership was backed up with cars from the weekend, and the car could not be promised until the end of the day. To my pleasant surprise, my car was Dealership was backed up with cars from the weekend, and the car could not be promised until the end of the day. To my pleasant surprise, my car was finished at 10:30 am, reliving me of making arrangements for transportation for the rest of the day. Thank you. More
by gkolke
Verified CustomerEmployees Worked With
Aaron Grassel
December 15, 2022
It was not a good experience until I got a service writer that actually looked into the problem instead of giving excuses. that actually looked into the problem instead of giving excuses. More
by grtchicago
December 13, 2022
I always appreciate the love and attention I receive at Martin Chevrolet. OC takes care of my car, I wouldn’t take it anywhere else. Martin Chevrolet. OC takes care of my car, I wouldn’t take it anywhere else. More
by Gabbie
Employees Worked With
Other Employees :
Joel Storm is a great person as well. I recommend him to all my friends , Aaron Grassel
December 11, 2022
Had to have car taken to Martins after dead battery. Fixed it right away. Don't understand why it wasn't caught when I had the car in for an oil change 2 weeks earlier. Battery was 8 yrs old. Why do I Fixed it right away. Don't understand why it wasn't caught when I had the car in for an oil change 2 weeks earlier. Battery was 8 yrs old. Why do I have all these lights when nothing goes on when there's an issue? Same happened with brakes, no lights. Always appreciate prompt service from the Martin team. More
by CWHAPLES1
December 11, 2022
Employees are very courteous. Have always been treated well. Keep me informed as to what is going on. Have always been treated well. Keep me informed as to what is going on. More
by marilynstruck
Employees Worked With
December 10, 2022
Ociel did a great job hooking it up! Plus I got a nice car wash out of it. Plus I got a nice car wash out of it. More
by Edgar.leon24
December 10, 2022
Adam was great, answered every question we had and helped us out a lot. Could not have made it any easier and pain free to buy a vehicle. We are extremely satisfied with him and highly recommend going to Ada us out a lot. Could not have made it any easier and pain free to buy a vehicle. We are extremely satisfied with him and highly recommend going to Adam More
by Op1996
Employees Worked With
December 09, 2022
Bought our truck from Joel at Martin Chevrolet. We had a wonderful experience. Joel was kind and very helpful when helping us pick out an affordable truck. Everyone at Martin was friendly and helpf We had a wonderful experience. Joel was kind and very helpful when helping us pick out an affordable truck. Everyone at Martin was friendly and helpful! Hands down one of the best experiences we ever had for buying a truck! More
by Goorsky
December 08, 2022
We have been taken real good care of by the Martin service staff. We generally work with Aaron and he always gets things handled in a very professional manner. service staff. We generally work with Aaron and he always gets things handled in a very professional manner. More
by alockwood123
Employees Worked With
Joel Storm, Aaron Grassel
