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Martin Chevrolet

Crystal Lake, IL

4.7
2,178 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,178 reviews

January 14, 2023

We are back at Martin Chevrolet buying our 3rd vehicle from them. Matt crunched the numbers and Joel sealed the deal. They are Friendly, Professional and are Eager to help. More

by gracelinnane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Feb 02, 2023 -

Martin Chevrolet responded

Grace, Congratulations on your 3rd Martin Chevrolet vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Matt and Joel were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

January 14, 2023

Ralph is the greatest service writer I have met on all my years at dealerships!!!!!!!!! More

by kmpmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Feb 02, 2023 -

Martin Chevrolet responded

Thank you for the great review and for letting us know you had such a positive experience with Ralph at Martin Chevrolet. We value your patronage and look forward to serving you again soon. - Martin Chevrolet

January 13, 2023

Mike made sure the vehicle we wanted was ready to go for test drive and was very knowledgeable. More than willing to work with you to meet your needs. Overall very happy with how purchasing at the dealershi More

by Henry L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Martin Chevrolet responded

Henry L, We are overjoyed to hear you are pleased with the expertise and assistance of our staff! We are so glad that you enjoyed your experience with us. Please let us know if there is anything else we can do to enhance your satisfaction! - Martin Chevrolet

January 12, 2023

Joey and Martin were great. Made the buying process painless. Glad to work with them. More

by Pete
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Martin Chevrolet responded

Pete, Thank you for the glowing remarks about Joey and the Martin Chevrolet family. We truly appreciate having the chance to impress you and we look forward to continuing to provide you with exceptional service in the future. - Martin Chevrolet

January 10, 2023

The service manager Blake hill was excellent they gave me the service I needed especially being disabled I am grateful and would recommend Martin Chevrolet to anyone that would like their automobile fixed. More

by rael.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Martin Chevrolet responded

We are absolutely delighted to hear that Blake was able to exceed your expectations during your project. His commitment to client satisfaction is what makes him an invaluable asset to our team - we could not be prouder of the work he does! Thank you for your kind words. - Martin Chevrolet

January 10, 2023

Blake Service manager and Paul the mechanic are great guys and do a great job even though they are an hour away from where I live I will always take my Camaro ZL1 there! More

by Gerryrcote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Feb 02, 2023 -

Martin Chevrolet responded

Gerry, We appreciate that you chose to visit us to service your Camaro ZL1! Paul and Blake will be here for you the next time you need maintenance, so please come back and see us. We are so thankful for your business and we look forward to seeing you soon! - Martin Chevrolet

January 08, 2023

Service Rep, OC, is awesome. He really seems to go the extra mile with me as a customer. Work , generally, seems to be good, no one tries to upsell or recommend stuff when it More

by ga.schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Jan 10, 2023 -

Martin Chevrolet responded

We couldn’t be happier that OC provided you with a great service experience. He is a real asset, and we are lucky to have him on the Martin Chevy team. Next time you are driving past, please stop in so we can wash and dry your vehicle again for you. We want you to be pleased with your entire experience, every time. We look forward to seeing you again soon! - Martin Chevrolet

January 06, 2023

Great job but it took longer than expected. Almost 2 hours for an oil change. More

by vcald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Martin Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We appreciate your 5 star rating and your patience with us while we completed your service. Take care and drive safe! - Martin Chevrolet

January 05, 2023

Martin Chevy employees are very courteous. The service area is very nice. The waiting area is very comfortable. More

by stephaniemcconnell34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Martin Chevrolet responded

Stephanie, We want all our clients to have a comfortable and stress-free experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

January 05, 2023

Ralph, in the service department has always been very helpful when I bring my card in. He explains what’s going on. Once the car is been diagnosed which I really appreciate. It’s always a pleasure worki More

by AGEPPERTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jan 10, 2023 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Ralph. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

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