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Martin Chevrolet

Crystal Lake, IL

4.7
2,177 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,177 reviews

January 28, 2023

We have been relying on Martin Chevy for service for several years now, so when it came time to purchase a new vehicle, they were our first choice. Mike Lakhani, our salesman, was professional, courteou More

by juliedurkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Feb 07, 2023 -

Martin Chevrolet responded

Julie, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. On behalf of your friends here at Martin Chevrolet, enjoy that ride! - Martin Chevrolet

January 26, 2023

It took a while for the service, but it was well worth the wait :D More

by John Frost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Feb 06, 2023 -

Martin Chevrolet responded

John, Thank you for your patience with us and for taking the time to give us a great rating despite the delay. We appreciate you choosing Martin Chevrolet and look forward to your next visit! - Martin Chevrolet

January 26, 2023

Dealing with Ralph in the service department was a pleasure he resolved my Truck warranty problem in a very professional manner..! More

by Speed Racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

We will be sure to let Ralph know about your great experience and kind review. We truly appreciate your time, and we hope to see you again soon! - Martin Chevrolet

January 25, 2023

I've been bringing vehicles here for many years and always appreciate the time spent explaining issues and solutions. More

by Lalin54lion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 06, 2023 -

Martin Chevrolet responded

We are grateful that you chose Martin Chevrolet for all your automotive needs and look forward to having the opportunity to serve you again in the future. - Martin Chevrolet

January 24, 2023

The team was friendly and professional from the time I called to set up the appointment throughout the whole experience. I will definitely return More

by djones8199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 06, 2023 -

Martin Chevrolet responded

We are extremely grateful for your feedback and are glad to hear that you appreciate our easy service process. We appreciate your time and look forward to welcoming you back soon! - Martin Chevrolet

January 23, 2023

We came into Martin to look at Electric cars. The management and sales staff made us feel very comfortable and were very patient answering our questions. They offered to us to test drive a used More

by VONECHECK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

We truly appreciate your allowing us to demonstrate our expertise in EVs! We are overjoyed to hear that you had a fantastic experience with our team and hope you are enjoying your new EV! - Martin Chevrolet

January 23, 2023

So far my experience with Martin Chevrolet has been excellent! I recently purchased a vehicle from them and my Sales Associate, Jack L (and the Sale Manager Phil) has been going above and beyond with More

by Glen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

Glen, Thanks for letting us know how our team did. We are pleased that we could assist you in finding a vehicle that meets your requirements and that our team has provided you with excellent customer service, both during the purchase and afterward. Please let us know if we can be of any further assistance. - Martin Chevrolet

January 22, 2023

Service department handled my issues with my brakes promptly and got me back on the road. More

by KARENCZYSCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

Karen, Thank you for the great review. The safety of our guests is always our top priority so thank you for allowing us the opportunity to get your brakes working and get you back on the road! - Martin Chevrolet

January 20, 2023

Brought my 2017 Chevy impala premier to change the tire and my car was damaged You guys had to keep the car for three weeks but when I got the car back the windshield was cracked. the windshield was replac More

by Edwin.Rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Martin Chevrolet responded

Edwin, We truly appreciate the fact that you took the time to alert us to your safety concern and spoke to us about it over the phone. We are more than happy to inspect your vehicle once again and will do our utmost to make sure it meets the original equipment manufacturer's specifications. We look forward to seeing you soon. - Martin Chevrolet

Feb 04, 2023 -

Edwin.Rosario responded

I have a schedule appointment for this coming Monday. I’ll need to reschedule due to a family issue. I will call to reschedule thanks in advance Edwin Rosario

January 19, 2023

Second car I purchased and the experience was very good. Will come back. Noce to see alot of the same faces. More

by Debdawdy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anne Brownlowe
Feb 06, 2023 -

Martin Chevrolet responded

Deb, Thank you for the great review. We were delighted to be of assistance and we truly value your loyalty. We look forward to serving you again in the future. - Martin Chevrolet

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