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Martin Chevrolet

Crystal Lake, IL

4.7
2,161 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,161 reviews

January 23, 2023

So far my experience with Martin Chevrolet has been excellent! I recently purchased a vehicle from them and my Sales Associate, Jack L (and the Sale Manager Phil) has been going above and beyond with More

by Glen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

Glen, Thanks for letting us know how our team did. We are pleased that we could assist you in finding a vehicle that meets your requirements and that our team has provided you with excellent customer service, both during the purchase and afterward. Please let us know if we can be of any further assistance. - Martin Chevrolet

January 22, 2023

Service department handled my issues with my brakes promptly and got me back on the road. More

by KARENCZYSCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

Karen, Thank you for the great review. The safety of our guests is always our top priority so thank you for allowing us the opportunity to get your brakes working and get you back on the road! - Martin Chevrolet

January 20, 2023

Brought my 2017 Chevy impala premier to change the tire and my car was damaged You guys had to keep the car for three weeks but when I got the car back the windshield was cracked. the windshield was replac More

by Edwin.Rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Martin Chevrolet responded

Edwin, We truly appreciate the fact that you took the time to alert us to your safety concern and spoke to us about it over the phone. We are more than happy to inspect your vehicle once again and will do our utmost to make sure it meets the original equipment manufacturer's specifications. We look forward to seeing you soon. - Martin Chevrolet

Feb 04, 2023 -

Edwin.Rosario responded

I have a schedule appointment for this coming Monday. I’ll need to reschedule due to a family issue. I will call to reschedule thanks in advance Edwin Rosario

January 19, 2023

Second car I purchased and the experience was very good. Will come back. Noce to see alot of the same faces. More

by Debdawdy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anne Brownlowe
Feb 06, 2023 -

Martin Chevrolet responded

Deb, Thank you for the great review. We were delighted to be of assistance and we truly value your loyalty. We look forward to serving you again in the future. - Martin Chevrolet

January 18, 2023

Service Dept aka Service writers aka Ralph is superior and is always looking out for the customer and explains things completely and communicates timely More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

Linda, We are thrilled to have been able to assist you! Our team is dedicated to providing an outstanding experience, and we are so glad that you found this to be the case during your visit. If there is anything we can do for you, please don't hesitate to contact us! - Martin Chevrolet

January 17, 2023

New tires put on in a timely manner. Clean waiting room. Happy with the service. More

by kmarrs99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

We are so grateful for your wonderful review! Your kind words mean the world to us, and we know that your time is valuable so thank you for taking the time to share your experience. - Martin Chevrolet

January 17, 2023

The dealership took care of the issues I had with my car. Good facility and good quality work. More

by huckmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 06, 2023 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet for your service needs and thank you for letting us know how our service team met your expectations. We look forward to seeing you again soon. - Martin Chevrolet

January 17, 2023

Service writer and service tech put in extra time with me to find what was leaking on my vehicle. They were able to order parts and get me in as soon as parts arrived for the completion of the job. More

by huckmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 06, 2023 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

January 17, 2023

Everyone was very friendly and helpful! The facility is very nice and well taken care of! More

by Sararf04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

We are excited to hear such wonderful feedback about Martin Chevrolet! Our team is devoted to providing each customer with the best possible automotive experience! We are thankful for your kind words and appreciate you taking the time to leave a review. - Martin Chevrolet

January 15, 2023

Martin is the best dealer around due to their family like environment. We have purchased all our vehicles from him for the last 10+ years and wouldn’t want to deal with anyone else. Phil and David and James More

by Chad Spark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Feb 02, 2023 -

Martin Chevrolet responded

Chad, Thank you so much for being part of the Martin Chevrolet family. We are extremely grateful for your patronage and for your kind words about our team. We would be thrilled to assist you again should you require our services, so please do not hesitate to reach out to us. - Martin Chevrolet

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