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Martin Chevrolet

Crystal Lake, IL

4.7
2,177 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,177 reviews

February 09, 2023

I like how there's TV screens for you to see your vehicle being work on. More

by VW555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Storm
Feb 15, 2023 -

Martin Chevrolet responded

Thank you for your review! We appreciate you choosing Martin Chevrolet. If there is anything further we can help you with, please let us know! - Martin Chevrolet

February 08, 2023

Recently bought a used car from Ed Mouton in sales. Great experience, he was very up front and honest about every detail! More

by jjmoritz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. - Martin Chevrolet

February 07, 2023

Did not get the price quoted and final price correct. I asked how much it was to install a battery and they said $178 the final bill was $222. They said the extra cost is for labor. More

by JOHN14DANA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
N/A
Feb 07, 2023 -

Martin Chevrolet responded

We sincerely apologize for any inconvenience caused due to the confusion around the cost of the battery installation for your vehicle. We would be glad to honor the original quoted price, including tax and shop supply fees. Please do not hesitate to give our Service Manager, Duane Hill, a call back to arrange for the refund. We value your patronage and hope to continue our relationship for years to come. - Martin Chevrolet

February 07, 2023

Check-in was fast and easy! There was a service representative assigned to my account that day. He went over everything being done and gave an approximate time period it would t More

by Maria Clancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 15, 2023 -

Martin Chevrolet responded

Maria, We want all our clients to have a comfortable and stress-free experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

February 07, 2023

Wow, crazy happy with the service and staff, especially since my car is a bit unique being a Chevy volt More

by fulladinero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

February 06, 2023

Great customer service. Ralph and staff treated me with great care. They had even offered a ride home if I didn't want to wait for the car. More

by Nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

Nan, Our staff is committed to providing each of our clients with the best automotive experience! We sincerely thank you for the positive review, and look forward to seeing you again next time! - Martin Chevrolet

February 05, 2023

Everyone at Martin was very helpful, friendly, and honest. I felt very comfortable with my trade in and my purchase. I will definitely be using and recommending them in the future. More

by Seanpeas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Feb 15, 2023 -

Martin Chevrolet responded

Sean, On behalf of the Martin Chevy team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Chevrolet in the future. - Martin Chevrolet

February 03, 2023

Very nice and friendly Service advisors and the area where you pull your car into is one of the nicest places I have been too. More

by Dale Eeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Feb 15, 2023 -

Martin Chevrolet responded

Dale, We truly appreciate your kind words! We are delighted to have exceeded your expectations. Take care! - Martin Chevrolet

January 28, 2023

Tom and Adam were fantastic to deal with. No pressure from the finance department either. More

by Crouseappraiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bazzoli
Feb 07, 2023 -

Martin Chevrolet responded

We are overjoyed that Tom and Adam have provided you with such an excellent experience, and we sincerely hope that you will consider us for all your future car purchases. Thanks for the great review and rating! - Martin Chevrolet

January 28, 2023

The service personnel was extremely nice and respectful, and I appreciated their input about if there was anything that I needed to have done and if there was a problem with my billing, they corrected it im More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Martin Chevrolet responded

Donna, We are so grateful for the trust you have placed in us by allowing us to assist you not only with keeping your vehicle in good condition, but also with correcting our billing mistake. We truly appreciate your business and the kind words you have shared in your review. See you next time! - Martin Chevrolet

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