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Martin Chevrolet

Crystal Lake, IL

4.7
2,045 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,045 reviews

October 06, 2022

The service took longer than was originally told and was more expensive than I expected. The cost for labor was more than twice the cost of the part. I would have expected the labor cost to be more reason More

by kkirsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Martin Chevrolet responded

Thank you for your feedback. We are disappointed to hear that you did not have a more positive experience with us at Martin Chevrolet but we thank you for taking the time to speak with us on the phone so we could clear up some of your concerns. We regret that you weren't satisfied with your experience. We hope you will give us another chance. - Martin Chevrolet

October 06, 2022

Thank you to Ralph who helped with correcting my coupon that was refused. He told me I would receive a check in the mail and I did. More

by peggys721
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier didn't get the name
Oct 14, 2022 -

Martin Chevrolet responded

Peggy, Thanks for letting us know Ralph was able to help you out. Take care and drive safe. - Martin Chevrolet

October 06, 2022

Ralph did a great job , kept me informed and discussed tires and offered to provide a quote More

by RDSZYDLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Martin Chevrolet responded

Thanks for letting us know how your visit went. If there is anything further we can help you with, give us a call or stop by! - Martin Chevrolet

October 05, 2022

Very nice people to work with. Friendly and patient very knowledgeable and Joey Sobb is a very good salesman More

by AJC1236
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

October 05, 2022

Took my C8 in for service, had a great experience as always. Top notch service department. More

by JPierquet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Oct 14, 2022 -

Martin Chevrolet responded

We appreciate you choosing Martin Chevrolet as we recognize that you had many different dealers to choose from! Thanks for the great review and please come back and see us again soon! - Martin Chevrolet

October 05, 2022

Great communication. Service was done in a timely manner. Nice employees. Honest people. Nice waiting area with water and coffee. Great brake inspection. No overselling o More

by naterbater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Martin Chevrolet responded

We are so pleased you enjoyed your visit to Martin Chevrolet! It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

October 04, 2022

I needed to find a dealer to take my vehicle to to get serviced at More

by Trierkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Martin Chevrolet responded

Thank you so much for the positive review! Until the next time we meet, take care! - Martin Chevrolet

October 04, 2022

No complaints fast service that’s why I go there very good people friendly place More

by kendriukai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle
Oct 14, 2022 -

Martin Chevrolet responded

It’s great to hear that your visit with us earned a 5-star rating! We couldn’t ask for nicer feedback, and thank you for taking the time to share it! - Martin Chevrolet

October 04, 2022

Blake Hill and his team are…how do you say in French…very very competent More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Oct 14, 2022 -

Martin Chevrolet responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Blake and the service team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

October 04, 2022

Took my car in to get a general check on everything. The service center got me an appointment, I arrived early and they took me in. At the end they gave me a comprehensive list of everything that needed More

by Gore Magala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Oct 14, 2022 -

Martin Chevrolet responded

Gore, We are happy to hear that you got exactly what you wanted out of your service visit with us at Martin Chevrolet. We wish you safe travels and look forward to seeing you again next time. - Martin Chevrolet

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