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Martin Chevrolet

Crystal Lake, IL

4.7
2,161 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,161 reviews

February 05, 2023

Everyone at Martin was very helpful, friendly, and honest. I felt very comfortable with my trade in and my purchase. I will definitely be using and recommending them in the future. More

by Seanpeas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Feb 15, 2023 -

Martin Chevrolet responded

Sean, On behalf of the Martin Chevy team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Chevrolet in the future. - Martin Chevrolet

February 03, 2023

Very nice and friendly Service advisors and the area where you pull your car into is one of the nicest places I have been too. More

by Dale Eeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Feb 15, 2023 -

Martin Chevrolet responded

Dale, We truly appreciate your kind words! We are delighted to have exceeded your expectations. Take care! - Martin Chevrolet

January 28, 2023

Tom and Adam were fantastic to deal with. No pressure from the finance department either. More

by Crouseappraiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bazzoli
Feb 07, 2023 -

Martin Chevrolet responded

We are overjoyed that Tom and Adam have provided you with such an excellent experience, and we sincerely hope that you will consider us for all your future car purchases. Thanks for the great review and rating! - Martin Chevrolet

January 28, 2023

The service personnel was extremely nice and respectful, and I appreciated their input about if there was anything that I needed to have done and if there was a problem with my billing, they corrected it im More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Martin Chevrolet responded

Donna, We are so grateful for the trust you have placed in us by allowing us to assist you not only with keeping your vehicle in good condition, but also with correcting our billing mistake. We truly appreciate your business and the kind words you have shared in your review. See you next time! - Martin Chevrolet

January 28, 2023

We have been relying on Martin Chevy for service for several years now, so when it came time to purchase a new vehicle, they were our first choice. Mike Lakhani, our salesman, was professional, courteou More

by juliedurkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Feb 07, 2023 -

Martin Chevrolet responded

Julie, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. On behalf of your friends here at Martin Chevrolet, enjoy that ride! - Martin Chevrolet

January 26, 2023

It took a while for the service, but it was well worth the wait :D More

by John Frost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Feb 06, 2023 -

Martin Chevrolet responded

John, Thank you for your patience with us and for taking the time to give us a great rating despite the delay. We appreciate you choosing Martin Chevrolet and look forward to your next visit! - Martin Chevrolet

January 26, 2023

Dealing with Ralph in the service department was a pleasure he resolved my Truck warranty problem in a very professional manner..! More

by Speed Racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

We will be sure to let Ralph know about your great experience and kind review. We truly appreciate your time, and we hope to see you again soon! - Martin Chevrolet

January 25, 2023

I've been bringing vehicles here for many years and always appreciate the time spent explaining issues and solutions. More

by Lalin54lion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 06, 2023 -

Martin Chevrolet responded

We are grateful that you chose Martin Chevrolet for all your automotive needs and look forward to having the opportunity to serve you again in the future. - Martin Chevrolet

January 24, 2023

The team was friendly and professional from the time I called to set up the appointment throughout the whole experience. I will definitely return More

by djones8199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 06, 2023 -

Martin Chevrolet responded

We are extremely grateful for your feedback and are glad to hear that you appreciate our easy service process. We appreciate your time and look forward to welcoming you back soon! - Martin Chevrolet

January 23, 2023

We came into Martin to look at Electric cars. The management and sales staff made us feel very comfortable and were very patient answering our questions. They offered to us to test drive a used More

by VONECHECK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Martin Chevrolet responded

We truly appreciate your allowing us to demonstrate our expertise in EVs! We are overjoyed to hear that you had a fantastic experience with our team and hope you are enjoying your new EV! - Martin Chevrolet

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