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Martin Chevrolet
Crystal Lake, IL
2,203 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,203 reviews
March 18, 2023
Terrible place would tell everyone to run away, far away. Terrible, terrible, terrible, terrible, terrible Terrible, terrible, terrible, terrible, terrible More
by Sherylward1
Verified Customer
March 18, 2023
Very pleasant to work with. Easy to have service done. Will be back again soon Easy to have service done. Will be back again soon More
by Ksnod-silver
March 18, 2023
Windshield washer fluid was not checked or filled, other parts of the car was not checked as stated on car report given at the end. parts of the car was not checked as stated on car report given at the end. More
by Erictaylor9315
Employees Worked With
Other Employees :
Brad Nichols, Chrissy Cokinos
March 17, 2023
Drive over an hour to purchase the vehicle. The process was way easy compared to three other dealers I visited. And they actually have fair prices on trade in. The process was way easy compared to three other dealers I visited. And they actually have fair prices on trade in. More
by Pharmguy
March 11, 2023
our experience with the sales team was a great one. will definitlely recommend to others looking to buy. will definitlely recommend to others looking to buy. More
by Duckduckguth
March 11, 2023
Martin Chevrolet has given me good service since day 1 with all my car service needs - Ralph in Service Dept. in particular. My past experience with other dealerships had mostly been negative, and was hes with all my car service needs - Ralph in Service Dept. in particular. My past experience with other dealerships had mostly been negative, and was hesitant to try Martin when I now have a Chevy. I am pleasantly surprised to find them price competitive and don't pressure to sell me services I do not need. I just bought a set of Goodyear tires after shopping around at several other installers and they were the best price by far. The only difference between 4 & 5 star rating is the wait time every time, but now that I know what to expect, I bring a good book with me! I guess the fact that they're so busy shows how many customers like them. More
by js
Employees Worked With
March 11, 2023
Best dealer in the area. Great service, sales and management. We will continue to service all our vehicles here as well as purchase them from Joel Storm. Great service, sales and management. We will continue to service all our vehicles here as well as purchase them from Joel Storm. More
by Chad Spark
Employees Worked With
Other Employees :
Joel Storm, Brad Nichols
March 10, 2023
Great service always making you feel that you are their first priority. Service department answers all questions and takes care of all that is needed first priority. Service department answers all questions and takes care of all that is needed More
by dean
Employees Worked With
March 10, 2023
Took my suburban in for a recall issue. Had a slight crack in my dash. When I left, I had a hole in my dash. My service light for the recall was still lit. Sent an email to their service bo Had a slight crack in my dash. When I left, I had a hole in my dash. My service light for the recall was still lit. Sent an email to their service boss mr Duane Hill. Received an email saying he’d investigate. Sent 2 folowup emails to him. No response whatsoever!! This is very disappointing. My next email is to chevy! More
by LFP
