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Martin Chevrolet

Crystal Lake, IL

4.7
2,177 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,177 reviews

February 22, 2023

Ociel was attentive and kept me informed of the issues with my vehicle. The service tech was also knowledgeable and great to speak with regarding my vehicle. Great customer service as always! More

by REBECCA.TROJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Feb 28, 2023 -

Martin Chevrolet responded

Rebecca, We are pleased to know we have exceeded your expectations and provided you with the assistance you needed! If you have any additional questions, don't hesitate to reach out to us. Our team is more than happy to assist you in any way we can! - Martin Chevrolet

February 22, 2023

The are wonderful diler great people and good service thank you to Martin Chevrolet I recommend every body this diler More

by JANIPEREZ82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Martin Chevrolet responded

Thank you so much for taking the time to let us know how your experience with our team went when you visited us for service on your vehicle. We sincerely hope that you will come back and visit us soon! - Martin Chevrolet

February 22, 2023

Fast service comfortable waiting area with water and coffee while you wait. Great service. Definitely will come back! More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember his name sorry
Feb 28, 2023 -

Martin Chevrolet responded

Shane, We truly appreciate your feedback! We strive to provide the best possible experience for our clients, and we are so grateful that you had a pleasant one. Thank you for taking the time to let us know! - Martin Chevrolet

February 18, 2023

The team was nice, Blake was great…Only issue is they were unable to pin point the problem since it’s intermittent. More

by kay.whiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Martin Chevrolet responded

Kay, Thank you so much for sharing your experience with us. We apologize for not being able to replicate the issue so that we could take steps to resolve it. Should you encounter the same issue again, please do not hesitate to give us a call. We will do our best to get it up and running smoothly for you. - Martin Chevrolet

February 17, 2023

Good job fixing my equinox. I was happy with the service I received. All the guys were respectful great service More

by ptwardzik
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Feb 28, 2023 -

Martin Chevrolet responded

We are grateful for your feedback! We strive to deliver the best service possible to each and every one of our guests, and we are delighted to hear that you had a pleasant experience with us here at Martin Chevrolet! - Martin Chevrolet

February 12, 2023

The best! !! Always great friendly and timely service respectful of my needs. I like the monitors to watch the cars being serviced and appreciate the complimen More

by csp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 15, 2023 -

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the service team and we hope to see you again next time! - Martin Chevrolet

February 11, 2023

Adam is the best! Walked me through the entire process with no pressure. Made sure my payment was where I needed it to be, and showed me everything I need to know abou More

by Cleibforth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Martin Chevrolet and with Adam! We wish you safe travels in your new Chevrolet and look forward to seeing you again soon! - Martin Chevrolet

February 10, 2023

Great service department, explained all issues Fast and dependable service. The service writer went out of his way to answer all my questions More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

Dean, It is great to hear about your positive experience with our service team! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Thanks again! - Martin Chevrolet

Feb 15, 2023 -

dean responded

I own four Chevrolet vehicles I would have no problem taking three of them to Martin for service The fourth is a 1957 Chevy Belair hardtop I do the service on that one

February 09, 2023

Our experience at this location was so easy and fast We were greeted upon arrival quickly by Adam A. He was very polite and well spoken . He pulled up the vehicle we wanted to test drive right away . He wa More

by Jerrel286
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

Jerrel, We’re glad that Adam was able to help you out! We appreciate you choosing Martin Chevrolet as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Durango! Please come back and see us again soon! - Martin Chevrolet

February 09, 2023

Easy to work with. Made the whole process simple and easy to understand. Joel was great and very helpful. More

by MB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Storm
Feb 15, 2023 -

Martin Chevrolet responded

Congratulations on your new Chevrolet! Thank you for taking the time to write about your experience. It is wonderful to hear that Joel was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future but in the meantime, enjoy that new Chevrolet! - Martin Chevrolet

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