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Martin Chevrolet

Crystal Lake, IL

4.7
2,203 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,203 reviews

April 16, 2023

Joseph got me thru the purchase process smoothly, and quickly. He made it so much easier and went out of the way to make sure I understood everything. He answered and showed me all I needed to know to More

by TomswolfyThomasR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

TomswolfyThomasR responded

It is always good to see a company that maintains quality in all aspects of their business, It is good that some still care even about the little things.

April 13, 2023

Customer service down to the technician were most helpful in the whole process on finding out what was wrong with my car More

by Fishmandan1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auto technician I think his name is John
Apr 21, 2023 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and for this great review. We hope to see you again next time! - Martin Chevrolet

April 12, 2023

One word should do it excellent. The service writer Ralph was very helpful , explained everything that need to be done to my car. Keep me updated on the progress. More

by lindaprzy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph stalesky
Apr 12, 2023 -

lindaprzy11 responded

Excellent service everyone's very helpful service writer Ralph knows what he's doing.

Apr 24, 2023 -

Martin Chevrolet responded

Linda, Thank you for taking the time to share your comments and feelings about Ralph. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

April 12, 2023

I am so impressed with the care and service I receive at Martin Chevrolet. Aaron and Craig did an outstanding job servicing my truck and keeping me informed about its progress. More

by thetrunkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Service Technician , Aaron Grassel
Apr 21, 2023 -

Martin Chevrolet responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Martin Chevrolet with only the best there is to offer. It’s so lovely to hear that Aaron and Craig helped to make your experience such a positive one. - Martin Chevrolet

April 11, 2023

I’m very pleased with Martin, the people are great and the waiting room is a pleasant area.. John LaGrippe More

by jojohn355
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Martin Chevrolet responded

John, On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others, and we look forward to seeing you again next time. - Martin Chevrolet

April 11, 2023

Awesome place to buy a car from and to get your car serviced at ! Love the lifetime free oil changes ! My salesmen and the people in the service department are great to deal with ! More

by mikewallner12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Martin Chevrolet responded

Mike, We appreciate your enthusiasm for utilizing our complimentary oil change service! Thanks for the fantastic feedback! Looking forward to seeing you again. - Martin Chevrolet

April 10, 2023

Absolutely love martin Chevrolet Will never buy a car somewhere else I refer people there also More

by joynerfam7@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ociel
Apr 21, 2023 -

Martin Chevrolet responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it! - Martin Chevrolet

April 07, 2023

Clean and people really responsive. Offered plenty of other service and I will return here. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Martin Chevrolet responded

Rob, Thank you for choosing Martin Chevrolet. We appreciate your business and look forward to serving you for many years to come! - Martin Chevrolet

April 07, 2023

I can’t say enough about how helpful Ed Mouton was in getting me my truck! Thank you More

by Joshporter_24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Martin Chevrolet responded

Josh, Thank you for letting us help you order your new Chevrolet! We hope you enjoy it for many years to come and we look forward to seeing you in our service department for all your lifetime free oil changes and car washes! - Martin Chevrolet

April 06, 2023

Both Adam and Martin chevy as a whole were excellent overall! Adam treated me as a friend and took me seriously as a buyer without skepticism. Will definitely being doing all my chevy shopping through t More

by Angel.carmona5555
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Martin Chevrolet responded

Angel, That's an amazing ride! We're delighted to have the opportunity to work with you, and we appreciate your fantastic feedback! - Martin Chevrolet

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