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Martin Chevrolet
Crystal Lake, IL
2,203 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,203 reviews
December 04, 2024
It was like pulling teeth trying to reach out for updates and get any information regarding what was being done to my car. After a week later I was offered no loner car and nothing was completed on my car at and get any information regarding what was being done to my car. After a week later I was offered no loner car and nothing was completed on my car at all. More
by itsnickr
Verified Customer
December 04, 2024
Excellent service great communication always informative and polite. I would recommend the service department even if someone had not purchased from Martin Chevrolet. If looking to purchase I would highly r and polite. I would recommend the service department even if someone had not purchased from Martin Chevrolet. If looking to purchase I would highly recommend AJ Chiodo More
by acct2015
December 04, 2024
Very nice employees and customer service. AJ helped me pick the perfect car and Blake helped me get the proper maintenance done. AJ helped me pick the perfect car and Blake helped me get the proper maintenance done. More
by J.driver01
December 03, 2024
Martin Chevrolet has always provided competent and friendly service. I’ve only been a customer for a short time but have already recommended them to several friends. friendly service. I’ve only been a customer for a short time but have already recommended them to several friends. More
by Coplin.Thomas
Employees Worked With
December 03, 2024
Ralph always keeps me informed and lets us know about any issues with our Vehicle. Ralph is a fantastic employee!! issues with our Vehicle. Ralph is a fantastic employee!! More
by ljnovak5
Employees Worked With
December 02, 2024
On my way home from Florida my 2015 Equinox started stalling every time it was at a stop. Upon returning home to Illinois Martin Chevrolet was able to take the car in immediately and diagnosed and repa stalling every time it was at a stop. Upon returning home to Illinois Martin Chevrolet was able to take the car in immediately and diagnosed and repaired it very timely. I want to thank the service department for a great job and Martin Chevrolet for having the staff that was able to correct the problem. More
by Dakota13524
Employees Worked With
December 01, 2024
Ralph always takes care of my needs. Very professional an I always look forward to coming to Martins Chevrolet. Plan on buying a new car in the next coming months. I know Ralph will set Very professional an I always look forward to coming to Martins Chevrolet. Plan on buying a new car in the next coming months. I know Ralph will set me up with the right salesperson. More
by Stoutrm@hotmail.com
Employees Worked With
December 01, 2024
Best dealership I’ve ever used. They are always very courteous and professional with their customer service. Never have to wait to be greeted. They are always very courteous and professional with their customer service. Never have to wait to be greeted. More
by donbruess
November 29, 2024
Very trustworthy, professional, very reliable, excellent communication, very responsive to customer needs, the only dealership service department I use. communication, very responsive to customer needs, the only dealership service department I use. More
by Bill T
November 28, 2024
Outstanding customer service and knowledge! ! Always going out of their way to make a customer happy!! ! Always going out of their way to make a customer happy!! More
by Chris
Employees Worked With
Other Employees :
Ruben Vega
