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Martin Chevrolet

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.7
2,051 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,051 reviews

December 04, 2022

I was charged over msrp The business put a sticker on back window that now I have to remove Got a crappy interest rate with my 800scr Refinance time Ruthless vultures like all the smiles More

by Ummmm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 02, 2022

During this difficult market for buying and selling cars, of any type or price, helpfulness and patience are specially needed. I was very grateful to the Martin team for showing me both during my long journe More

by choltfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2022 -

Martin Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

November 30, 2022

Super nice, professional, and fast. Went over all the features and was overall a very pleasant car buying experience. More

by chase
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Martin Chevrolet responded

Chase, Thank you for choosing Martin Chevrolet! We are so glad you enjoyed your sales experience here at Martin Chevrolet and we wish you many happy miles in your new Chevrolet! - Martin Chevrolet

November 29, 2022

The water bottle, text updates and complimentary car wash was a pleasant surprise and appreciated. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
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Dec 01, 2022 -

Martin Chevrolet responded

DK, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

November 29, 2022

As requested, I did get a very thorough review of my vehicle to assure there were no issues that could have been missed at a later time. More

by Seanconley66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
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Dec 01, 2022 -

Martin Chevrolet responded

Sean, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

November 29, 2022

I have been very impressed with the customer service I’ve experienced so far! Friendly and supportive people trying to provide a positive experience for the customer! More

by mmandzen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Martin Chevrolet responded

Thank you for the great review. We appreciate you choosing Martin Chevrolet as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new GMC! Please come back and see us again soon! - Martin Chevrolet

November 28, 2022

What to say they are the greatest all around . Fast service Nice polite people there And the work is done right the first time . Service manager knows I'm picky on My car and truck he make More

by Kevin's truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
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Dec 01, 2022 -

Martin Chevrolet responded

Kevin, Thank you for the wonderful review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

November 24, 2022

Duane is a great service director and runs a first rate department. I wouldn’t take my vehicles to any other Chevrolet dealership. Thanks Duane. More

by SteveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Martin Chevrolet responded

Steve, We couldn’t be happier that Duane provided you with a great service experience. Thank you for choosing Martin Chevrolet! See you next time! - Martin Chevrolet

November 23, 2022

Poor customer service. Not friendly took too long. Thats all ibhave to say not sure More

by traciemassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't want to rate
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November 23, 2022

Martin Chevrolet has the BEST Service! They listen, explain and treats you like Family. I highly recommend this dealership! More

by crawford_jen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Martin Chevrolet responded

Jen, On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! Take care and drive safe! - Martin Chevrolet

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