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Martin Chevrolet

Crystal Lake, IL

4.7
2,178 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,178 reviews

April 21, 2023

5 Oceil is always helpful and in good spirits. The dealership is conveniently located and close to my home. More

by hoening@comcast.net
Recommend Dealer
Yes
Employees Worked With
5
Apr 21, 2023 -

Martin Chevrolet responded

We appreciate your feedback and are glad to hear that your experience with OC was positive! We eagerly await your next visit, but in the meantime, please stay safe and take care! - Martin Chevrolet

April 21, 2023

We had a good oil change experience, but the car wash was not really anything special or even a wash per say. More

by matyskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
May 10, 2023 -

Martin Chevrolet responded

Thank you so much for sharing your experience with our service visit! We truly appreciate it. If you happen to be around our area in the future, please do not hesitate to drop by - we'd be absolutely delighted to offer you a complimentary re-wash for your vehicle!  -Martin Chevrolet

April 20, 2023

Always friendly and giving prompt actions. Good to have a text message with an agent directly. More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Martin Chevrolet responded

Jun, Thanks for letting us help you out! We appreciate your business and hope to see you again next time you are in need of service or a new vehicle! - Martin Chevrolet

April 19, 2023

Matt found a way to get the deal done. He was honest, straight forward and waisted neither of our time. He didn’t push anything out of my range and stuck to my budget. More

by Kristopher200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet and for this great review. We wish you many happy miles in your new vehicle and we look forward to serving you for many years to come! - Martin Chevrolet

April 19, 2023

We were dreading having to buy a car and deal with a "car salesman". We were pleasantly surprised with Matt and Martin Chevrolet and how we were treated. Shortly after starting our search we had a family eme More

by Diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Martin Chevrolet responded

Diana. On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Matt and we will be sharing your feedback with our team. Enjoy your new vehicle, and please revisit us soon! - Martin Chevrolet

April 16, 2023

Joseph got me thru the purchase process smoothly, and quickly. He made it so much easier and went out of the way to make sure I understood everything. He answered and showed me all I needed to know to More

by TomswolfyThomasR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

TomswolfyThomasR responded

It is always good to see a company that maintains quality in all aspects of their business, It is good that some still care even about the little things.

April 13, 2023

Customer service down to the technician were most helpful in the whole process on finding out what was wrong with my car More

by Fishmandan1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auto technician I think his name is John
Apr 21, 2023 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and for this great review. We hope to see you again next time! - Martin Chevrolet

April 12, 2023

I am so impressed with the care and service I receive at Martin Chevrolet. Aaron and Craig did an outstanding job servicing my truck and keeping me informed about its progress. More

by thetrunkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Service Technician , Aaron Grassel
Apr 21, 2023 -

Martin Chevrolet responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Martin Chevrolet with only the best there is to offer. It’s so lovely to hear that Aaron and Craig helped to make your experience such a positive one. - Martin Chevrolet

April 12, 2023

One word should do it excellent. The service writer Ralph was very helpful , explained everything that need to be done to my car. Keep me updated on the progress. More

by lindaprzy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph stalesky
Apr 12, 2023 -

lindaprzy11 responded

Excellent service everyone's very helpful service writer Ralph knows what he's doing.

Apr 24, 2023 -

Martin Chevrolet responded

Linda, Thank you for taking the time to share your comments and feelings about Ralph. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

April 11, 2023

I’m very pleased with Martin, the people are great and the waiting room is a pleasant area.. John LaGrippe More

by jojohn355
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Martin Chevrolet responded

John, On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others, and we look forward to seeing you again next time. - Martin Chevrolet

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