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Martin Chevrolet
Crystal Lake, IL
2,051 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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January 06, 2023
Great job but it took longer than expected. Almost 2 hours for an oil change. Almost 2 hours for an oil change. More
by vcald
Verified CustomerEmployees Worked With
January 05, 2023
Martin Chevy employees are very courteous. The service area is very nice. The waiting area is very comfortable. The service area is very nice. The waiting area is very comfortable. More
by stephaniemcconnell34
January 05, 2023
Ralph, in the service department has always been very helpful when I bring my card in. He explains what’s going on. Once the car is been diagnosed which I really appreciate. It’s always a pleasure worki helpful when I bring my card in. He explains what’s going on. Once the car is been diagnosed which I really appreciate. It’s always a pleasure working with him. More
by AGEPPERTH
January 04, 2023
They were so accommodating and very friendly! Great customer service ! They made sure to help us find what we wanted! Left with a car just to try and yes it was perfect and we purchased it! Great customer service ! They made sure to help us find what we wanted! Left with a car just to try and yes it was perfect and we purchased it! More
by Kelly Snodgrass
January 04, 2023
Everyone was courteous and addressed all my questions. Pleasant, helpful and friendly. Would definitely recommend Pleasant, helpful and friendly. Would definitely recommend More
by dadams0951
January 03, 2023
3 hours for an oil change. Took too long. Did not get explanation why it took so long to get the oil change that long my appointment was for 230 I didn’t leave into 5:10 Took too long. Did not get explanation why it took so long to get the oil change that long my appointment was for 230 I didn’t leave into 5:10 More
by Michael1405
January 03, 2023
Martin Chevy is the best in the business. Super easy to deal with, great prices and service is top notch!! Super easy to deal with, great prices and service is top notch!! More
by Pguzick
January 03, 2023
Customer service is very good Service department is wonderful.I would recommend ur dealership to friends and family wonderful.I would recommend ur dealership to friends and family More
by schmittnicholas770
January 03, 2023
Everyone was always friendly, helpful, and knowledgeable. I would recommend the service department to everyone. I would recommend the service department to everyone. More
by rchiappetta13
Employees Worked With
January 01, 2023
Service department and Sales department are both A++. Their parts department however is one of the absolute worst I have ever experienced. I have waited 30 minutes at the counter while listening to the e Their parts department however is one of the absolute worst I have ever experienced. I have waited 30 minutes at the counter while listening to the employees laugh behind the separation wall saying things like “I’m gonna go warm up my coffee” and telling each other jokes and just completely ignoring the counter top bell and laughing saying “we’ll be right with you”. Martin Chevy would be my all time best experience at a dealership if they just had a normal parts department. Anyone that doesn’t believe me just try going in there. As a business owner and with a fleet of trucks I can honestly say I would be embarrassed to have part of my business run like their parts department. Again, I want to reiterate that their sales and service departments are AMAZING. Best experiences I’ve had ever. They will go out of their way to make sure you are 100% happy and stay a life long customer. Their parts department is an embarrassment. Makes the dmv during Christmas look like a NASCAR pit crew…….. More
by ColoradoZ71
