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Martin Chevrolet

Crystal Lake, IL

4.7
2,178 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,178 reviews

May 10, 2023

On time, great communication. Like that they kept me informed of what was happening during the entire process. Blake was super to deal with More

by kevjefpar72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Blake. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

May 09, 2023

Love them they answer all my questions and make sure everything is good before I leave More

by laylaconner2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Layla, Thanks for the wonderful review. We appreciate you choosing Martin Chevrolet and look forward to seeing you again next time! - Martin Chevrolet

May 06, 2023

The Service writer OC did a great job at finding a catalitic converter for my car. It took a while but he did it. More

by Nick409k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Nick, Thank you for giving us the opportunity to help you out with your catalytic converter and for this great review. If there is anything further that we can help you with, give us a call or stop by! - Martin Chevrolet

May 05, 2023

Hi5 5 Hi 5 5 5 5 5 5 5 5 5 5 They were very professional and try to help me as much as possible. More

by tmv19@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Hi
Jun 05, 2023 -

Martin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

May 05, 2023

Amazing experience! Adam made everything so pleasant and easy. Would 100% recommend Martin's Dealership and Adam to anyone looking for a vehicle. More

by Hunter Lapp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Hunter, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Enjoy that new Camaro! - Martin Chevrolet

May 03, 2023

Joey was great, we dealt with several salesmen leading up visiting Martin Chevy and the salesmen were all a major turnoff. Then Joey stayed late for us, was communicative (but not too much), and was just gen More

by ryanmacken11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Ryan, Thank you so much for pointing out the wonderful members of our staff who contributed to making this an exceptional experience! Our whole team is dedicated to accommodating your budget and securing the most fantastic deal for you. We're always at your service with the same unparalleled assistance whenever you require maintenance or another vehicle! - Martin Chevrolet

May 03, 2023

My only issue is no one called me when my car was finished. Everything else was good More

by Thomas.g.torp
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Jun 05, 2023 -

Martin Chevrolet responded

Thomas, We truly appreciate you taking the time to share your feedback with us! We apologize for the oversight regarding the missed phone call, and please rest assured that we have spoken with our team to ensure this doesn't occur in the future. - Martin Chevrolet

May 02, 2023

Got me in early and fixed my car up. She runs like a dream now! More

by nwidner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Take care and drive safe! - Martin Chevrolet

May 02, 2023

Matt was very helpful and not pushy at all. He made me feel comfortable and confident in buying a new car. He even showed me how to set up my Bluetooth and made this whole experience very easy! More

by Gcjohnson7698
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Matt knows how pleased you are with his service! - Martin Chevrolet

April 30, 2023

This dealership is by far the BEST in every way! The staff are magnificent!!! They are very caring, respectful and make you feel like family. All of the vehicles they have available are TOP DRAWER More

by Frankie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2023 -

Frankie responded

Thank you, again, for everything you did for us today. This was, by far, the BEST car buying experience we have ever had!!! You are all wonderful and fantastic to do business with!!!

May 10, 2023 -

Martin Chevrolet responded

Frankie, We are absolutely delighted by your amazing review and the lovely compliments you've shared about our team at Martin Chevrolet. Our aim is to provide exceptional service, so that every guest feels encouraged to recommend us to their friends and family. We are thrilled to know that you share the same sentiment! - Martin Chevrolet

May 10, 2023 -

Frankie responded

Martin Chevrolet and all of you on staff there deserve the highest ratings that any dealership and it's staff can get!!! Nobody, I mean nobody, does ot better than all of you!!! Thank you again!!!

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