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Martin Chevrolet

Crystal Lake, IL

4.7
2,178 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,178 reviews

May 19, 2023

Very quick efficient service with no high pressure extra sales push. I have never been disappointed. More

by Jcl1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jun 05, 2023 -

Martin Chevrolet responded

Thank you so much for sharing your experience with us. We sincerely look forward to maintaining our excellent business relationship with you in the future! - Martin Chevrolet

May 18, 2023

I was greeted right away and my repair was done while I waited. A little longer than expected though More

by PEACESEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Thank you so much for selecting Martin Chevrolet! We sincerely apologize for the extended wait time during your service, and we truly appreciate your understanding. We're looking forward to welcoming you back for your next visit with a warm smile and top-notch service. - Martin Chevrolet

May 17, 2023

This dealership is top notch. They get the job done and they communicate with you from start to finish. Ralph is awesome listens and takes the time to answer any questions. Keep u More

by SRSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Sean, We are absolutely delighted to receive your feedback regarding Ralph! His dedication to being an outstanding advisor truly makes him a valuable member of our team. We sincerely appreciate your recognition of his efforts and for choosing Martin Chevrolet for all your automotive needs. - Martin Chevrolet

May 16, 2023

They were very efficient and courteous. My oil change was done in the time said. More

by MELBA35
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 05, 2023 -

Martin Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again next time! - Martin Chevrolet

May 13, 2023

Wow! What an incredible experience. It took almost three years, but it was worth the wait. We worked with Corvette Specialist, Ed Mouton, from start to More

by FDRACER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Jun 05, 2023 -

Martin Chevrolet responded

Scott & Charity, Thank you immensely for your considerate review! We truly value the time and additional effort you've taken to share your feedback. We firmly believe that it's essential for our customers to hear directly from fellow customers about their wonderful experiences. Our goal is to make sure everyone who visits us will gladly recommend us to their friends and family, and we're thrilled to know you concur! From all your friends at Martin Chevrolet, enjoy your new Corvette! - Martin Chevrolet

May 12, 2023

The service was very friendly and helpful. Ver good customer service. It is great that Paul B came over to explain what needed to be done to change the trans filter. More involved than I thoug More

by LorenD
Recommend Dealer
Yes
Employees Worked With
Ociel
Jun 05, 2023 -

Martin Chevrolet responded

Loren, It's truly a pleasure to have you as our valued customer, and we sincerely look forward to maintaining and strengthening our business relationship with you in the future. Wishing you a fantastic summer filled with joy, happiness, and great driving weather! - Martin Chevrolet

May 11, 2023

I like the environment when waiting. The staff is kind and always looking for our satisfaction regarding car repairs. Making sure I understand what the damage is and expenses. More

by Dpbahena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 05, 2023 -

Martin Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know! - Martin Chevrolet

May 11, 2023

As always this dealership is awesome! ! Great service and communication they get the job done. I would recommend the dealership. More

by SRSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Thank you for the great review! It is always a pleasure helping you out and we look forward to your next visit! - Martin Chevrolet

May 10, 2023

Great experience! Felt welcomed from the moment I walked in and by the end when I left I felt great about my purchase with no regrets. More

by Paige N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Paige, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. - Martin Chevrolet

May 10, 2023

Told me engine and trans were fine charged me 2500 in repairs and trannt was out in less then 40 miles and then recharged me a diagnostic fee. Not to mention had the truck for over week More

by HEADDYGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Thank you so much for taking the time to respond to our Service Survey. Your feedback is incredibly valuable to us, as it helps us understand your overall perspective on the services we perform on your vehicle. We sincerely apologize for any confusion regarding the time needed and the diagnosis fee involved. Your satisfaction is our top priority, and we appreciate your understanding and for giving us the opportunity to discuss it with you further via email. - Martin Chevrolet

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