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Martin Chevrolet

Crystal Lake, IL

4.7
2,051 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,051 reviews

February 11, 2023

Adam is the best! Walked me through the entire process with no pressure. Made sure my payment was where I needed it to be, and showed me everything I need to know abou More

by Cleibforth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Martin Chevrolet and with Adam! We wish you safe travels in your new Chevrolet and look forward to seeing you again soon! - Martin Chevrolet

February 10, 2023

Great service department, explained all issues Fast and dependable service. The service writer went out of his way to answer all my questions More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

Dean, It is great to hear about your positive experience with our service team! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Thanks again! - Martin Chevrolet

Feb 15, 2023 -

dean responded

I own four Chevrolet vehicles I would have no problem taking three of them to Martin for service The fourth is a 1957 Chevy Belair hardtop I do the service on that one

February 09, 2023

Our experience at this location was so easy and fast We were greeted upon arrival quickly by Adam A. He was very polite and well spoken . He pulled up the vehicle we wanted to test drive right away . He wa More

by Jerrel286
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

Jerrel, We’re glad that Adam was able to help you out! We appreciate you choosing Martin Chevrolet as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Durango! Please come back and see us again soon! - Martin Chevrolet

February 09, 2023

Easy to work with. Made the whole process simple and easy to understand. Joel was great and very helpful. More

by MB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Storm
Feb 15, 2023 -

Martin Chevrolet responded

Congratulations on your new Chevrolet! Thank you for taking the time to write about your experience. It is wonderful to hear that Joel was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future but in the meantime, enjoy that new Chevrolet! - Martin Chevrolet

February 09, 2023

I like how there's TV screens for you to see your vehicle being work on. More

by VW555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Storm
Feb 15, 2023 -

Martin Chevrolet responded

Thank you for your review! We appreciate you choosing Martin Chevrolet. If there is anything further we can help you with, please let us know! - Martin Chevrolet

February 08, 2023

Recently bought a used car from Ed Mouton in sales. Great experience, he was very up front and honest about every detail! More

by jjmoritz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. - Martin Chevrolet

February 07, 2023

Did not get the price quoted and final price correct. I asked how much it was to install a battery and they said $178 the final bill was $222. They said the extra cost is for labor. More

by JOHN14DANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 07, 2023 -

Martin Chevrolet responded

We sincerely apologize for any inconvenience caused due to the confusion around the cost of the battery installation for your vehicle. We would be glad to honor the original quoted price, including tax and shop supply fees. Please do not hesitate to give our Service Manager, Duane Hill, a call back to arrange for the refund. We value your patronage and hope to continue our relationship for years to come. - Martin Chevrolet

February 07, 2023

Check-in was fast and easy! There was a service representative assigned to my account that day. He went over everything being done and gave an approximate time period it would t More

by Maria Clancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 15, 2023 -

Martin Chevrolet responded

Maria, We want all our clients to have a comfortable and stress-free experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

February 07, 2023

Wow, crazy happy with the service and staff, especially since my car is a bit unique being a Chevy volt More

by fulladinero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

February 06, 2023

Great customer service. Ralph and staff treated me with great care. They had even offered a ride home if I didn't want to wait for the car. More

by Nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Martin Chevrolet responded

Nan, Our staff is committed to providing each of our clients with the best automotive experience! We sincerely thank you for the positive review, and look forward to seeing you again next time! - Martin Chevrolet

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