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Martin Chevrolet

Crystal Lake, IL

4.7
2,051 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,051 reviews

March 18, 2023

Windshield washer fluid was not checked or filled, other parts of the car was not checked as stated on car report given at the end. More

by Erictaylor9315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols, Chrissy Cokinos
Mar 23, 2023 -

Martin Chevrolet responded

Eric, We're truly sorry for the oversight regarding the washer solvent during your last service visit with us. Please be assured that you're always welcome to drop by anytime for a "Pit Stop," where we'll gladly top off all your fluids, including your washer jar, and check the air pressure in your tires. We genuinely appreciate your business and your feedback through our service surveys. Your satisfaction is our top priority, and we're always here to help. - Martin Chevrolet

March 17, 2023

Drive over an hour to purchase the vehicle. The process was way easy compared to three other dealers I visited. And they actually have fair prices on trade in. More

by Pharmguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Martin Chevrolet responded

Thanks for making the long drive for your purchase of your new Chevrolet! We will be here next time you need another vehicle, so come see us! We appreciate your business, thank you again! - Martin Chevrolet

March 15, 2023

Easy to schedule and no hassles. Service was performed as expected. Given a ride home and back was a fantastic convenience. More

by target
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Apr 03, 2023 -

Martin Chevrolet responded

We truly appreciate the opportunity to gain your trust and your incredible 5-star rating! We invite you to visit us again next time you are in need of another service or a new vehicle! - Martin Chevrolet

March 11, 2023

our experience with the sales team was a great one. will definitlely recommend to others looking to buy. More

by Duckduckguth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Martin Chevrolet responded

Thank you for the wonderful review and rating. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! Enjoy your new vehicle! - Martin Chevrolet

March 11, 2023

Martin Chevrolet has given me good service since day 1 with all my car service needs - Ralph in Service Dept. in particular. My past experience with other dealerships had mostly been negative, and was hes More

by js
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Martin Chevrolet responded

We are absolutely thrilled that you selected Martin Chevrolet! We truly appreciate your wonderful review, as well as your patience and comprehension regarding the wait times, since we can indeed get quite busy. We eagerly anticipate welcoming you back during your next visit.  - Martin Chevrolet

March 11, 2023

Best dealer in the area. Great service, sales and management. We will continue to service all our vehicles here as well as purchase them from Joel Storm. More

by Chad Spark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm, Brad Nichols
Apr 03, 2023 -

Martin Chevrolet responded

Chad, Thanks for the great review! We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience so we thank you for sharing yours! - Martin Chevrolet

March 10, 2023

Several in our family are longtime costumers of Martin Chevrolet. Thank you for your continued great products and service! More

by Donna OConnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols, Chrissy Cokinos
Mar 17, 2023 -

Martin Chevrolet responded

Donna, On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others and hope to continue to be your first choice for your family's automotive needs for many years to come. - Martin Chevrolet

March 10, 2023

Great service always making you feel that you are their first priority. Service department answers all questions and takes care of all that is needed More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Martin Chevrolet responded

Dean, Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

March 10, 2023

Took my suburban in for a recall issue. Had a slight crack in my dash. When I left, I had a hole in my dash. My service light for the recall was still lit. Sent an email to their service bo More

by LFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Martin Chevrolet responded

Thank you for bringing this matter to our attention and responding quickly to our request to take a look at your dashboard. We look forward to hearing back from you again this week. - Martin Chevrolet

March 09, 2023

Service was excellent and completed a day early. This was a great experience and I would recommend it to friends and family. More

by Whizomind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. - Martin Chevrolet

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