Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Martin Chevrolet
Crystal Lake, IL
2,051 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,051 reviews
March 22, 2023
The vehicle was as advertised plus extras that also came with the car. The staff was knowledgeable, no pressure, and friendly!!! with the car. The staff was knowledgeable, no pressure, and friendly!!! More
by dentinhe
March 22, 2023
Ociel was very nice and I got a ride home which was nice. Then they came and got me when she was finished. And she finally passed emissions!😻thank you!!! Then they came and got me when she was finished. And she finally passed emissions!😻thank you!!! More
by Red Flynn (Eileen)
Verified CustomerEmployees Worked With
Other Employees :
The porter was also very kind who took me home and came back to pick me up!!!
March 21, 2023
Lack of expertise observed creates concern for the $254 paid in labor. Not sure how those labor charges were even determined based on the time spent and work completed at the dealer. I had a few additional paid in labor. Not sure how those labor charges were even determined based on the time spent and work completed at the dealer. I had a few additional concerns as well. Would be happy to provide more details over the phone v trying to type it all out. More
by mmroz43
Employees Worked With
March 21, 2023
The service was great and fast, The personal very politely,if you want to know if I recommend this place (YES) DEFINITELY take my word For it) because now In day's people Don't show good manners, politely,if you want to know if I recommend this place (YES) DEFINITELY take my word For it) because now In day's people Don't show good manners, AND YOUR PERSONNEL SHOW EVERYTHING THAT WE LOOK FOR AND THEY PROOF (THAT THE WAY WE WANTED TO BE TREATED YOUR PERSONNEL REALLY IS APPLYING IT (THANK YOU VERY MUCH) More
by Francisco
Employees Worked With
Aaron Grassel
March 21, 2023
Great service. Very kind and professional. The girl at the service was great too. Glad I purchased my Equinox from Martin. Very kind and professional. The girl at the service was great too. Glad I purchased my Equinox from Martin. More
by nek2272
Employees Worked With
March 21, 2023
Unorganized, uninformative, very very careless with customers autos. I made an appt. 4 days out to make sure they were ready for me and they weren’t. Once I left my truck to be repaired they never upda customers autos. I made an appt. 4 days out to make sure they were ready for me and they weren’t. Once I left my truck to be repaired they never updated me about its progress. I had to search them down. Once it was repaired I had to go search it down in the lot myself where I found it jacked so close between other cars I couldn’t get in the drivers side and barely could crawl thru the passenger side.The next day after inspection I found 2 new dings where it looks like they swung the door open into an I beam of some sort. I’m a very anal person and always looks for and knows every flaw on my truck. The dings weren’t there and the person that did it most definitely knows they did it. Unhappy. Oh you could surely say that. Jeff Hendon More
by Jeffhendon
March 20, 2023
Not very helpful when the customer would like a deal on selling used cars when every dealership are giving deals. Thanks for nothing I won’t be back for another car I lost me as a customer. selling used cars when every dealership are giving deals. Thanks for nothing I won’t be back for another car I lost me as a customer. More
by Ronaldnedza
Employees Worked With
March 19, 2023
very good. will return soon for new tires on march 22, 2023. will see oc cardoso. will return soon for new tires on march 22, 2023. will see oc cardoso. More
by BKREJCI0
March 18, 2023
Terrible place would tell everyone to run away, far away. Terrible, terrible, terrible, terrible, terrible Terrible, terrible, terrible, terrible, terrible More
by Sherylward1
March 18, 2023
Very pleasant to work with. Easy to have service done. Will be back again soon Easy to have service done. Will be back again soon More
by Ksnod-silver
