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Martin Chevrolet

Crystal Lake, IL

4.7
2,051 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,051 reviews

June 02, 2023

Wasn’t informed of my car being ready. I was there for almost 3 hours More

by BOEHMBOYS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Martin Chevrolet responded

Our sincerest apologies for the inconvenience caused by the delayed notification. We truly appreciate your patronage and would really appreciate if you could give us another opportunity to provide an exceptional experience during your next visit. - Martin Chevrolet

June 02, 2023

Blake was polite and helpful. Very happy with my experience! The waiting room is nice too. More

by SSRUTLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jun 26, 2023 -

Martin Chevrolet responded

Thank you so much for the fantastic review! We'll definitely ensure that Blake is aware of your satisfaction with his exceptional service. - Martin Chevrolet

June 02, 2023

Very customer service oriented group of people there every time I am there and comfortable waiting area! More

by TJaskula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jun 26, 2023 -

Martin Chevrolet responded

Thank you for the 5 star review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

June 01, 2023

The service team at Martin Chevrolet is excellent. Led by Service Manager, Duane Hill, their helpfulness, capability, and concern for the customer are top knotch. More

by sak007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

June 01, 2023

Have been a customer since they opened the dealership - would not think of going anywhere else. It's a nice feeling to know almost everyone there and be totally comfortable doing business with people you c More

by usbigbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Martin Chevrolet responded

Thank you! We truly appreciate receiving feedback from our valued clients, and it's delightful to know that you had a wonderful experience with us! We're always here, eager and ready to help you with any further needs you may have. Wishing you all the best! - Martin Chevrolet

May 30, 2023

Service department is very accommodating, helpful, and professional. Purchased a few vehicles (used and new) over the past years and they are all knowledgeable, helpful, and not pushy! They want you to ge More

by ashleymerkel221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Ashley, Our whole team is dedicated to providing an outstanding experience, and we are absolutely delighted that you noticed this during your visits. If you ever require any assistance or have any inquiries, please don't hesitate to get in touch! - Martin Chevrolet

May 28, 2023

Adam was so much help during the car buying process and made everything so easy! More

by K.a.sproule47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Adam. We will be sharing your feedback with our team. Enjoy your new Chevrolet, and please revisit us soon! - Martin Chevrolet

May 25, 2023

Keith Justen was outstanding in helping communicate the whole process in getting the car repaired More

by Mchenrylawyer
Recommend Dealer
Yes
Employees Worked With
Keith Justen , Aaron Grassel
Jun 05, 2023 -

Martin Chevrolet responded

Thank you so much for sharing your review! We'll definitely convey your compliments about Keith and ensure he receives a well-deserved pat on the back. - Martin Chevrolet

May 24, 2023

Adam and James were amazing! Thank you so much for everything! Definitely go to Martin Chevy in Crystal Lake! More

by princesstone00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

May 23, 2023

Blake was amazing. He called when he said he would. He arranged a ride home and to pick up my car. And got my car back to me when needed. Very satisfied, like a More

by Blazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

We're absolutely delighted to see such a fantastic review about Martin Chevrolet, and we genuinely appreciate it! Thanks again! - Martin Chevrolet

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